Manager, Scrum Master

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary: CVS Pharmacy Inc., a CVS Health company, is hiring for the following role in Woonsocket, RI: Manager, Scrum Master to design and develop software applications and platforms to support digital strategies and solutions. Duties Design and deliver efficient technical software solutions in furtherance of our technical initiatives relating to multiple software applications. Partner and collaborate with product and user experience teams to be a part of a team of engineers developing elegant code, state-of-the-art responsive customer experiences and build industry leading digital experiences. Partner with application owners, business partners and peer groups regarding long and short-range technical solutions that meet business requirements. Review functional and design documentation to ensure a complete understanding of project deliverables, identify testing requirements, map specifications, and design the test coverage plan. Participate in Program Increment planning meeting and establish face to face communication across all team and product owners. Plan and guide technology projects, serving as liaison between business and technical aspects of projects. Directs product analysis to gain a comprehensive understanding of internal and external environmental influences and competitive pressures - Incorporates results into product roadmap and overall product strategy. Operate as a subject matter expert translating data points and business processes, understanding data patterns and identifying defects in order to implement technical projects on schedule. Conduct fact-finding and independent research to design creative, progressive technology solutions for software issues. Conduct business impact analysis of system defects, control/audit deficiencies, outages, and enhancements. The BRM position affords you the opportunity to gain valuable leadership experience through managing project teams. Research, analyzing impacts for consideration of requirements or errors and providing direction on adjudication setups and solution to Configuration and Quality for mitigation. Expert knowledge with Scrum tool Jira. Write business requirements as package and/or user story, documenting/reviewing test cases, production implementation, and resolving production issues. Collaborate with peer organizations, quality assurance, and end users to produce cutting-edge technology solutions. Create robust test plans and cases, validate UAT results, and perform post-production validation. Participate in design and mapping of data conversion strategies as needed. Work with product owners and business teams to gather the requirements and provides business solutions and envision proper system delivery. Identify and address technology and analytics dependencies across cross-functional teams and business stakeholders. Work with stakeholders to ensure accountability and successful project completion according to scoped requirements. Utilize concepts and techniques of advanced data, engineering, computer applications, computer science, computer information systems, IT, the technical sciences, and/or related areas. Assess project performance and implementing changes as necessary to ensure the projects remains within specified cost, schedule, scope, and quality objective. Develop metrics, procedures, objectives and methods to assess project progress while utilizing established standards and quality objectives. Telecommuting available. Multiple Positions.

Requirements: Bachelor’s degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Technology, Engineering, or a related field and five (5) years of progressive, postbaccalaureate experience in the job offered or related occupation. Requires six (6) months of experience in each of the following:
• Agile methodologies or SAFe Software Development Principles;
• Responsible for leadership and facilitation of teams during pre-planning and the PI planning event;
• Agile toolset;
• JIRA;
• Confluence;
•

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. 

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.