- Location
- ROYAL BANK PLAZA, 200 BAY ST:TORONTO, Canada
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- Workday
Description
Job Description
What is the opportunity?
You will be supporting the Sophis application for the equity derivatives business. This is a critical application which is used for life cycle management of trades from trade feed to PnL and risk management and settlement. You will be supporting front office, middle office (trade support / finance), and back office (operations) daily to ensure business functions run smoothly.
You will be responsible for maintaining stability and availability of the application, as well as continuous software releases to add features and enhancements. You will be orchestrating software release which occur after hours on weekdays (primarily Fridays). You will be in an on-call weekend rotation that includes issue resolution/triaging and infrastructure maintenance. In addition, you will be responsible for overseeing the integrity of the data quality derived from our official EOD Market Data and positions which are priced by our Model Library.
What will you do?
- Quickly address issues pertaining to front office, middle office and back office that impact the business’ ability to perform daily functions.
- Drive improved stability and higher quality of data delivered to front office, middle office and back office.
- Contribute and improve the configuration of our monitoring platform ITRS, while actioning triggered events.
- Document new issues that occur and maintain/enhance existing documentation to ensure consistent steps performed for known issues.
- Coordinate between several groups to remediate issues (Support, Development, Analytics, Quants).
- Investigate pricing failures and resolve issues utilization various skills including SQL, Unix, Windows.
- Develop scripts to automate processes using Powershell and other scripting languages.
- Engage in platform related projects which include vulnerability remediation, business continuity practice and automation of day-to-day tasks.
- Perform change and release practices to deploy proprietary and vendor based software.
- Weekend checkouts on rotation will be required to ensure stable start of week.
- Rotation of shift schedules might require late shift (10-7 PM EST).
What do you need to succeed?
Must-have:
- 3+ years’ experience supporting applications on equity derivatives or similar business.
- SQL language (3 years, Oracle preferred)
- Python scripting experience (1-2 years)
- Monitoring experience of high availability trading applications, batch processing or similar.
- Job Scheduler experience (i.e. BMC Control-M, Autosys, Cron, etc.)
- Windows Server (3 years)
- Linux experience (3 years)
Nice-to-have:
- ITRS Geneos Monitoring Software
- Experience supporting risk management and analytics applications / infrastructure
- Kubernetes / Docker experience
- GRID / Datasynapse
- Databricks
- Kafka
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
Job Skills
Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems SoftwareAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
