Operations Administrator | Building Services

Love a role where your day offers plenty of variety and you are trusted to take ownership of your work? This is an opportunity to join an established building services organisation and work alongside a close-knit team with low staff turnover and the support of a larger national business.

You will be involved across different areas of the operation, from supporting customers and field technicians through to accounts administration and keeping jobs moving. You will also have the opportunity to bring your ideas to the role and identify better ways of doing things, rather than simply following the way things have always been done.

What will your role involve?

• Supporting the service team with a broad range of administration and operational requirements.
• Helping field technicians with job administration, scheduling updates, documentation, work order updates and system requirements.
• Processing invoices, purchase orders and assisting with supplier queries.
• Supporting Accounts Payable and Accounts Receivable, including billing, account queries and follow-up.
• Responding to customer enquiries and keeping them updated on service-related matters.
• Working with customers, technicians and internal teams to resolve operational and billing queries.
• Keeping job information, records and documentation accurate and up to date.
• Assisting with reporting, data entry and wider branch administration.
• Managing your workload and keeping priorities moving within required timeframes.
• Identifying opportunities to improve administrative processes and efficiencies.

About you

You are likely someone who likes being organised, takes pride in getting things done properly and is comfortable dealing with different people throughout your day. You can manage your own responsibilities while still enjoying being part of a wider team.

You will also bring:

• Previous experience in administration, operations support, service administration, coordination or a similar role.
• General accounts administration experience, including Accounts Payable and/or Accounts Receivable.
• Strong customer service and communication skills.
• Confidence working with customers, field technicians and internal stakeholders.
• Strong attention to detail and the ability to organise and prioritise your workload.
• Experience using business or ERP systems and the ability to pick up new systems quickly.
• Good Microsoft Office skills, particularly Outlook, Word and Excel.
• A proactive approach and willingness to contribute ideas when you see a better way of doing something.

Experience within building services, facilities management or another field-service environment would be helpful, but it is not essential.

What can you expect?

• A team with stability: Join a close-knit team with low staff turnover and people who know the business well.
• A role with breadth: Gain exposure across service operations, customer support, technician support and accounts.
• The freedom to contribute: Your ideas and suggestions for improving how things are done will be welcomed.
• Support when you need it: Have the systems, resources and wider support of an established national organisation behind you.
• Room to develop: Broaden your skills and experience, with opportunities to continue developing your career within the wider business.

If you are an experienced administrator ready for your next move, I would like to hear from you.

Alternatively, click Apply to submit your application. All applications will be treated in the strictest confidence.

To discuss the opportunity, please contact Sheryl Taylor at Cooinda Search on 0452 541 491 or [email protected]

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