- Location
- UW Neighborhood Clinics, United States of America
- Type
- Full-time
- Department
- Healthcare
- Seniority
- Manager
- Source
- Workday
Description
Job Description
UW Medicine Primary Care at Ballard has an outstanding opportunity for a Health Services Manager.
WORK SCHEDULE
- Full-time, 100% FTE (40 hours per week)
- Day Shift
DEPARTMENT DESCRIPTION
UW Medicine Primary Care at Ballard offers personalized care for every stage of life. Whether you live in Ballard, Magnolia, or nearby, our team is here to help you stay healthy — and get the care you need when you're not. We offer personalized care that is easy to access and respects your background and preferences. Whether you need a routine checkup, help managing a chronic condition, or are seeking treatment for an illness or injury – we’ve got you covered.
POSITION HIGHLIGHTS
- In partnership with the Clinic Chief, provide operational oversight and administrative management for the Primary Care Clinic
- Hire, supervise and mentor clinic staff, implement programs to meet specific patient care needs, and work to continually improve clinic operations and efficiency
- Work with the Assistant Director to prepare and manage financial reports and budgets
- Establish and maintain an operating environment that assures effective, efficient, and safe patient care practices, and will actively promote the goals of the UW Medicine "Patients Are First" Initiatives.
PRIMARY JOB RESPONSIBILITIES
- Works with leads in directing the activities of staff within the clinic. Plans and schedules work for employees ensuring adequate staffing, proper distribution of assignments, and appropriate space and facilities. Ensures employees understand their responsibilities, authorities, and accountabilities. Promotes the retention of quality staff
- Maintains competent employees through orientation, evaluation, feedback, continuing education, competency standards, and formal disciplinary processes
- Mentors and rounds on all employees
- Implements programs, systems, and services that support UWNC policy and strategy decisions. Regularly monitors performance against goals. Takes corrective action as necessary
- In partnership with the chief and the Assistant Director, provides feedback on the annual development and implementation of the capital and operating budgets; monitors and makes monthly reports on revenues and expenditures, including staffing, capital, and supply expenses
- Promptly resolve patient complaints/concerns regarding care and service provided while maintaining patient satisfaction
REQUIREMENTS
- Bachelor’s Degree in Business, Health Care Administration or related field; or equivalent experience
- 3 years of progressive supervisory and management experience with budgetary responsibility
- Demonstrated management/leadership and program management skills
- Knowledge of ambulatory care environment and healthcare trends
- Demonstrated ability to analyze financial, quality, and clinical service issues
- An equivalent combination of education and experience may substitute for stated requirements
ABOUT UW MEDICINE PRIMARY CARE
UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations.
UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees.
Compassion. Innovation. Excellence.
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Compensation, Benefits and Position Details
Pay Range Minimum:
$111,600.00 annualPay Range Maximum:
$132,000.00 annualOther Compensation:
-Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/Shift:
First Shift (United States of America)Temporary or Regular?
This is a regular positionFTE (Full-Time Equivalent):
100.00%Union/Bargaining Unit:
Not ApplicableAbout the UW
Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected].
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
