Director of Information Technology (U)

As a future member of our team, you’ll be joining a city with deep roots, cultural diversity, and exciting momentum. Located in the heart of Southern California’s Inland Empire, San Bernardino is the county seat and largest city in San Bernardino County, home to more than 222,000 residents. Its rich history — shaped by Native American, Mexican, and Spanish influences — continues to inspire the city’s evolving identity.

San Bernardino offers access to major transit corridors, natural beauty, and a wide range of housing and lifestyle options. It’s a place where public service careers are supported by a strong sense of community and purpose — and where motivated professionals can grow, contribute, and be part of something meaningful.

Administration & Strategy: Oversees departmental operations, personnel, budgets, technology investments, policies, and long-range strategic planning. Advises City leadership on technology initiatives, emerging trends, and policy matters.

Information Systems & GIS: Directs the development, implementation, and support of Citywide business applications, public safety systems, enterprise databases, and specialized GIS services.

Infrastructure & Telecommunications: Oversees City networks, computer systems, hardware, software, data communications, and telecommunications services while establishing technology standards and evaluating major system investments.

Cybersecurity & Business Continuity: Directs information security, data management, system reliability, backup, disaster recovery, and related policies and standards to protect City systems and information.

Customer & Technology Support: Oversees centralized help desk, system maintenance, technical support, and user training services to ensure responsive and effective technology support across City departments.

Key qualities include:

• Strong leadership and team-building skills

• Ability to manage multiple priorities while exercising sound independent judgment 

• Flexibility to adapt to changing priorities

• Ability to break down organizational silos and foster teamwork, creativity, and accountability

• Strong analytical, strategic planning, and problem-solving capabilities

• Ability to partner effectively with department heads to support Citywide service delivery

• Skilled in building partnerships with internal teams, elected officials, and community stakeholders

Education and Experience:

Bachelor’s degree in management information systems, computer science, business administration, or a closely related field; and at least ten (10) years of progressively responsible information technology experience, at least four (4) of which were in a management capacity; or an equivalent combination of education, training and experience. Experience in a governmental setting is preferred. 

Licenses, Certifications, and Equipment:

A valid California driver’s license is required. 

Physical Requirements and Work Environment: 

Employees work under typical office conditions, and the noise level is usually quiet. While performing the duties of this job, the employee is regularly required to sit, talk, or hear, both in person and by telephone, use hands to manipulate, handle, and feel computers and standard business equipment, and reach with hands and arms. The employee is frequently required to stand and walk.  Specific vision abilities required by this job include close vision and the ability to adjust focus.

Knowledge of: 

• Principles, practices, and techniques of information systems management.
• Operating principles, parameters, methods, practices, and limitations of mainframe, server, desktop, mobile, and networking systems.
• Principles and practices of data management and administration.
• Methods and techniques of project management as applied to computer systems development and installation.
• Systems analysis methods and techniques.
• Principles, methods, and techniques applicable to long-range and strategic technology planning.
• City operations, functions and associated information systems and technology issues.
• Principles and practices of public administration, including budgeting, contracting, purchasing, and maintaining public records.
• Research methods and statistical analysis techniques.
• Organization and functions of an elected City Council.
• Principles and practices of effective management and supervision.
• Federal, state, and local laws, regulations, and court decisions applicable to assigned areas of responsibility.
• Methods and techniques of evaluating computer hardware and software including cost/benefit analysis and systems simulation.
• Principles, practices, and emerging technologies for voice/data/video communications.
• Principles and practices of effective management and supervision.
• Principles and practices of sound business communication.
• City human resources policies and procedures, Civil Service Rules, and labor contract provisions.
• Principles and practices of sound business communication.

Skill in:

• Planning, directing, managing, coordinating, and integrating the work of staff engaged in managing systems development, telecommunications, administration, and computer operations programs and services.
• Identifying information management issues and opportunities, analyzing problems and alternatives, and developing sound conclusions and recommendations.
• Assessing user department technology requirements, setting priorities, and allocating resources to meet needs most effectively in a timely manner.
• Evaluating programs and making recommendations for improvement.
• Evaluating complex technology and strategies and make sound, prudent recommendations that maximize return on investment.
• Understanding, interpreting, explaining, and applying City, state, and federal policy, law, regulation, and court decisions applicable to areas of responsibility.
• Preparing clear, concise, and comprehensive correspondence, reports, studies, and other written materials.
• Exercising sound, expert independent judgment within general policy guidelines.
• Representing the City effectively in meetings on a variety of technology issues.
• Exercising tact and diplomacy in dealing with sensitive and complex issues and situations.
• Maintaining the confidentiality of highly-sensitive information.
• Establishing and maintaining effective working relationships.

Application Process

To be considered for this opportunity, a detailed cover letter and resume must be attached to your application. 

The cover letter must include:

• Your interest in the position
• A summary of your relevant experience
• Any additional qualifications that make you a strong candidate

Incomplete applications or those without a cover letter will not be considered.

Recruitment Timeline

This recruitment will remain open until filled, or until a sufficient number of applications have been received. 

**First review of applications scheduled for the week of October 12, 2026; dates subject to change at the discretion of Human Resources**

All applicants are required to submit an online application through the City’s official website at www.sbcity.org. This recruitment will remain open until filled or until a sufficient number of qualified applications have been received.

Applications must be fully completed and clearly demonstrate that the minimum qualifications for the position are met. All information provided is subject to review, investigation, and verification. While resumes may be uploaded as supplemental documentation, they will not be accepted in place of a fully completed City application.

Following the initial screening, the most qualified candidates whose backgrounds best match the needs of the City will be invited to continue in the selection process. Meeting the minimum qualifications does not guarantee advancement. Candidates will remain under consideration until a final selection is made and an offer is accepted. The City of San Bernardino reserves the right to close the recruitment at any time and may determine that none of the applicants, including those who meet the minimum qualifications, are suitable for the position.

Successful candidates shall be required to: 

• Pass a reference and background check including degree verification and/or Credit Check. References will not be contacted until mutual interest has been established. 
• Pass a pre-employment medical exam, which may include a Tuberculosis (TB) Exam, and/or Drug screen. 
  

E-Verify Participation

The City of San Bernardino participates in the E-Verify program. In compliance with federal law, all employers are required to verify the identity and employment eligibility of individuals hired to work in the United States.

Accordingly, the City will provide information from each new employee’s Form I-9 to the U.S. Department of Homeland Security and the Social Security Administration to confirm authorization to work in the United States.

For more information about E-Verify, please visit the U.S. Citizenship and Immigration Services website at www.uscis.gov

Disclaimers

The City of San Bernardino is an Equal Employment Opportunity Employer. The City follows a nepotism policy, which may impact hiring decisions if an applicant has relatives currently employed by the City.

In compliance with the Americans with Disabilities Act (ADA), the City provides reasonable accommodations for individuals with disabilities. Each request is evaluated on a case-by-case basis. To request an accommodation, please contact the Human Resources Department directly at (909)998-2060. 

This bulletin is intended for informational purposes only and does not constitute a contract, expressed or implied. Its contents may be modified or withdrawn without prior notice.

For questions regarding this recruitment, contact Human Resources at (909)998-2060. Additional information is available at www.sbcity.org.