Product Manager

Build your big career with the firm that does Big Law, Better. McDermott Will & Schulte is a leading global law firm that brings together more than 1,700+ lawyers and 1,400 business professionals. We celebrate excellence, collaboration, and community and have been recognized as a top workplace by USA Today, Fortune, The American Lawyer, Vault and others. We are also certified by Great Place to Work. 

At McDermott, we don’t just invest in your future, we accelerate your career – wherever it may lead. That includes supporting you both in and outside of the office. 

With us, you’ll find: 

• A firm where everyone belongs: Our award-winning culture prioritizes warmth and authenticity — we encourage you to be yourself!  

• Enthusiasm for all perspectives: We’re smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive.  

• Support to feel your best and do your best: Wellness is integral to building a successful career and a rich life. That’s why our benefits program supports your physical, emotional, mental, and financial health, with an emphasis on work-life balance.  

• Real rewards for real work: We offer generous compensation packages that recognize hard work and excellence.   

Job Description:

Position Summary:

Our Application Development and Services team is seeking a highly motivated Product Manager who is user-centric and data-driven to innovate and execute product initiatives for our custom platform.

The product is our Firm’s client-facing access and authentication platform, providing authorized entry to collaboration portals, knowledge-management resources, and firm-hosted events such as conferences, webinars, and roundtables. It enables clients and other approved users to securely access McDermott content, programs, and collaboration tools through a centralized account.

The Product Manager oversees the product lifecycle from ideation to launch, ensuring alignment with firm and stakeholder objectives, for one or more software products.  This role works with key stakeholders to define the product strategy and to identify measurable goals and objectives aligned with that strategy. The Product Manager uses the strategy, market research, and understanding of user needs to develop a product roadmap and work collaboratively with the design, development and QA teams to drive delivery of product releases. This role oversees end-user support of their products to ensure complete user satisfaction, and utilizes user research, usage analytics, and end-user feedback to identify opportunities for improvement in meeting and exceeding user expectations.

Essential Functions and Responsibilities:

- Establish and maintain the product charter, roadmap, governance policies, and ceremonies to establish a clear product direction, with full transparency with stakeholders
- Conduct collaborative ideation sessions with stakeholders to define product goals, features, and other criteria through a structured product definition process
- Manage all products with flexibility and agility, keeping all stakeholders fully informed and able to adjust strategy and implementation plans to reflect changes in priority
- Define product requirements and specifications in collaboration with engineering and design teams
- Build and maintain a prioritized backlog of epics, user stories, and acceptance criteria, based on key collaborator requirements, user input, and use case development
- Create requirements and specifications guided by product strategy, market information, user feedback, technical feasibility, and their unique insights and experience
- Lead cross-functional teams throughout the software development lifecycle, owning the product from conception through launch to maturity and support
- Apply user research, usability testing, and usage analytics to establish user-centered designs that are intuitive and easy to use and to identify opportunities for continuous improvement
- Stay abreast of technologies and market competition to identify potential opportunities for product(s)
- Identify and monitor KPI’s to measure product success

Job Specifications

- Bachelor's degree
- At least six (6) years of related work experience as a Technical Product Manager, Product Owner, or equivalent role
- Practical experience in using design programs to develop low fidelity UI designs to convey a concept
- Knowledge and ability to drive an agile development process, including facilitating ceremonies and managing deliverables and artifacts
- Strong technical skills, able to understand design tradeoffs and complex technical issues in discussions with the development team
- Strong organizational skills with meticulous attention to detail and a verified track record of leading and completing projects within the specified timeframe and budget
- Adaptability and continuous improvement mindset
- Strong problem-solving, analytical, and decision-making skills
- Ability to ask the right questions, interpret data and trends, diagnose problems, and formulate effective action plans to resolve issues
- Strong business judgment when making decisions and understanding the relevance/impact of each decision on the strategic direction of the team and the business
- Strong ability to effectively communicate clearly at the appropriate level 
- Strong organizational skills with meticulous attention to detail and ability to lead and complete projects within the specified timeframe and budget
- Strong leadership skills to work collaboratively with business stakeholders, IT (Information Technology) leaders, peers and implementation team members
- Strong project management and organizational skills
- Ability to work under tight deadlines and prioritize responsibilities
- Ability to work independently and under own direction and initiative
 

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

• While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear

• Employee must occasionally lift up to twenty (20) pounds

Work Environment:

Typical indoor office environment

Disclaimer:

The above statements are intended to describe the general nature and level of the work being performed by people within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.