Sr. Manager, Governance and Responsible AI

What is the opportunity?

As Sr. Manager, Governance and Safe AI Adoption, you will collaborate closely with the Director, AI and Technology Strategy, TEO, to design and implement TEO's integrated AI and data strategy. The AI and Technology Strategy team holds primary accountability for driving the adoption and value creation of data and AI across TEO, in partnership with RBC's IT groups, including Global Functions IT, Payment IT, Borealis, and Lumina.

This role will establish and operationalize TEO's AI Governance framework within the Technology and Enterprise Operations (TEO) division. This role sits at the intersection of governance, risk management, compliance, and AI innovation. You will be responsible for ensuring AI solutions are developed, deployed, and monitored in a manner that aligns with enterprise policies, regulatory expectations, and responsible AI principles.

You will partner closely with business, technology, risk, legal, compliance, and AI teams to accelerate AI adoption while maintaining strong governance and risk controls. By embedding responsible AI practices into TEO's operational AI strategy, you will drive the safe adoption of GenAI and agentic AI solutions across the enterprise operations.

What will you do?

• Develop and maintain TEO Responsible AI governance frameworks; define policies, standards, controls, and procedures for AI lifecycle management, including GenAI and agentic AI solutions.

• Lead AI use-case intake, triage, classification, and risk assessment processes; evaluate AI solutions against governance, compliance, and risk requirements to identify control needs and mitigation strategies.

• Develop and maintain practical guardrails that enable safe AI adoption at scale; partner with delivery teams to embed governance into AI development processes and promote responsible AI-by-design practices.

• Monitor evolving AI regulations and industry standards; support internal audits, regulatory reviews, and governance reporting to ensure compliance documentation and evidence are audit-ready.

• Maintain inventory of AI solutions and associated controls; define governance metrics, KPIs, and risk indicators to report AI governance status and emerging risks to senior leadership.

• Act as trusted advisor to business and technology leaders; facilitate governance reviews and decision-making forums while building awareness and education programs supporting responsible AI adoption.

What do you need to succeed?

Must have:

• 5+ years in AI governance, model risk, technology risk, compliance, or AI implementation with strong understanding of AI, machine learning, GenAI, and emerging AI technologies.

• Deep working experience with below compliance and governance process: IRP, PARA (Archer), Athena, ACA, EMRM model validation (Mavrick) processes

• Experience developing governance frameworks, policies, or controls in complex environments.

• Strong stakeholder management and executive communication skills to influence senior leadership.

• Proven experience working in highly regulated environments and managing compliance requirements.

Nice to have

• Experience in financial shared services, payment and trade, and cash service operations

• Experience with LLM, AI/ML model development, simulation, and deployment.

• Experience working directly with client or business teams in banking operations industry

• Prior exposure to RBC enterprise data platforms or financial services.

• Experience of building or leading AI/data science teams.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Opportunity to grow, learn and build strong leadership skills

• Ability to make a difference and lasting impact for both RBC and the community

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work and grow your technical literacy

• Broad exposure and opportunity to collaborate with many teams across the organization

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Job Skills

Audits Compliance, Critical Thinking, Data Gathering Analysis, Decision Making, Financial Regulation, Industry Knowledge, Interpersonal Relationship Management, Product Services, Risk Management, Strategic Thinking

Additional Job Details

180 WELLINGTON ST W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-07-022026-07-19

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.