Financial Coordinator

Financial Coordinator Role  

Mercer has an exciting opportunity for a Financial Coordinator position. 

What can you expect? 

• The Financial Coordinator role is responsible for managing the end-to-end client invoicing process including monitoring the collection of outstanding Accounts Receivable (AR) and the application of cash to correct invoices.  

• This role will drive consistency, accuracy, timely delivery and payment of client invoices with the goal of decreasing Days Receivable Outstanding “DRO” while improving client satisfaction.  

What is in it for you? 

• We are the global leader in health and benefits. We deliver innovative solutions that address the health and wellness needs of our clients and their employees. 

• Work for a global company that embraces cultural diversity. 

• Excellent growth/advancement opportunity. 

We will count on you to: 

• Manage end-to-end billing process to include distributing billing reports to client teams, preparing client invoices, processing planned and unplanned investments, resolving remaining Work in Progress (WIP). 

• Be proficient in client onboarding ensuring accurate set-up, renewal and validation of billing/project codes. Liaise with stakeholders to ensure proper documentation is attached to each code and planned investments are set up at the onset of a project.   

• Maintain internal database tracking monthly charges, client invoices, third-party or vendor invoices, project budgets, investments and reconciliation of charges vs. project budget.   

• Ensure timely collection of outstanding invoices, coordinate effort between account teams and client teams to process invoices by due dates to improve DRO and minimize fee adjustments. Research issues, missing data and request updates as needed.    

• Identify and develop relationships with internal client contact and external client Accounts Payable (AP) contacts to facilitate more effective collections and timely payment of invoices. 

What you need to have: 

• Up to 2 years proven experience in client invoicing or a similar role. 

• Accurately and effectively execute on invoicing instructions from client teams. 

• Strong understanding of financial processes and billing principles. 

• Proficiency in using billing systems and other Mercer tools and resources to complete tasks. 

• Excellent attention to detail and ability to organize across several client accounts. 

What makes you stand out? 

• Strong analytical and problem-solving skills. 

• Excellent verbal and written communication and interpersonal skills to collaborate and build relationships with internal and external stakeholders. 

• Ability to prioritize tasks, meet deadlines, and work in a fast-paced environment. 

• Strong discipline and time management skills to ensure timely and accurate invoicing of clients.