- Salary
- $21 – $32
- Location
- Eagan, MN, US
- Workplace
- Remote, Hybrid
- Department
- Customer Service
- Closing date
- Today
- Source
- iCIMS
Description
Job Overview
Infinity Replacement is Marvin’s dedicated replacement window and door business, bringing a legacy of craftsmanship and innovation directly to homeowners. Through our direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installation—making the window replacement process simple, seamless, and satisfying.
We’re looking for a detail-driven Product Coordinator to help ensure every customer experience is exceptional. In this role, you’ll be the backbone of our order process—keeping projects organized, accurate, and on track from start to finish.
Highlights of your role
- Receive, audit, and process measurements from project managers in the field.
- Prepare complete customer files with all order components.
- Communicate with Design Consultants to confirm accuracy and scope of orders; request clarifications when needed.
- Resolve sales-related issues to prevent delays in ordering.
- Review pending deliveries and verify product accuracy.
- Audit order acknowledgements and review financials.
- Prepare and distribute delivery paperwork.
- Assist team members with projects and month-end tasks as needed.
Why You’ll Love Working Here
- Be part of a trusted brand with a reputation for quality and innovation.
- Hybrid flexibility—work from home and collaborate in person.
- Opportunities to learn and grow in a supportive team environment.
- Make a real impact on homeowners’ lives by delivering a premium experience.
You're a good fit if you have (or if you can)
- 2+ years in order management or customer service
- Background in windows/doors or building materials industry is a plus
Also want to make sure you have
- Strong math skills and attention to detail
- Proficient in MS Office (Word, Excel, Outlook)
- Excellent organizational skills and ability to manage multiple priorities
- Tech-savvy and willing to learn new systems
Marvin is an Equal Opportunity Employer
Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at [email protected].
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