Logistics Specialist – Order management

Logistics Specialist – Order management

Location: Bratislava, Slovakia - KONE Business Services (KBS)
 

Join KONE Business Services in Bratislava and contribute to ensuring smooth, accurate and timely delivery of spare parts to KONE Business units worldwide.

We are looking for a Logistics Specialist to join our international KBS team. In this role, you will manage spare parts ordering, enabling correct and punctual deliveries of spare parts and accessories to our KONE Business Units. You will collaborate closely with KONE Business units requestors, suppliers, and internal stakeholders to ensure excellent service delivery and operational efficiency.

What you will do

• Manage spare parts inquiries from Frontline units, investigate requirements and provide accurate responses
• Confirm orders, delivery times, and transfer prices to Frontline units
• Process purchase orders to suppliers and follow-up on completion
• Verify order information and validate technical characteristics when necessary
• Provide documentation and supporting information to Frontline teams
• Manage clarification requests and deliver timely, high‑quality replies
• Register spare parts and accessories orders into the Global Spares Supply order book
• Proactively communicate any deviations in the delivery process
• Collaborate closely with Frontline service operations and internal specialists

Behavioural Competencies

• Customer‑focused mindset with willingness to understand operational challenges
• Excellent communication and collaboration skills
• High quality standards and consistency under pressure
• Proactive problem-solving anf information‑seeking attitude
• Strong attention to procedures, guidelines, and detail
• Ability to build trust and maintain effective working relationships

Professional Requirements

• Mininum 2-year experience in logistics, supply chain and supplier management
• Knowledge of courier, parcel, or freight logistics is an advantage
• Experience with spare parts or technical order management is an advantage
• Good spoken and written English; additional languages are a plus
• Proficiency in MS Office tools
• Education in technical or commercial sciences (or equivalent experience)

What we offer

At KONE, we are committed to creating a supportive and engaging workplace where you can thrive. Some of our benefits include:

• A competitive salary and an attractive yearly performance bonus
• Bravo award for outstanding performance
• Opportunities to grow and develop, with access to learning programs and support for language courses
• Sick days and extra vacation days to support your work-life balance
• Multisport card to support your fitness and well-being goals.
• Team events, fostering a sense of connection and collaboration.
• Hybrid work model offering flexibility in how and where you work.

We offer you the basic salary starting from 1.800 Eur/gross, but the final compensation will be agreed with regard to your experience.

Ready to join us?

Become part of a global team that ensures the reliability and efficiency of KONE’s spare parts operations by applying before the 15th of April.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/