Account Manager - Commercial Lines

About HUB International

HUB International is a leading global insurance broker, offering a comprehensive range of property, casualty, risk management, life and health, employee benefits, investment, and wealth management solutions. With more than 650 offices and over 22,000 employees across North America, we are committed to helping individuals and businesses evaluate and manage their risks and insurance needs with personalized service, while our dedicated team delivers expert guidance and tailored solutions to ensure superior customer experience and lasting value for our clients.

Why Choose HUB? 

Throughout our network we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and providing continuous opportunities for growth and development.  Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

•    are seeking a progressive work environment at a rapidly growing organization

•    have a desire to help others protect their future

•    have an entrepreneurial spirit and are challenged by the opportunity to grow the business 

•    are focused on learning and development to enhance your industry knowledge and expertise

•    are a self-starter willing to invest time and energy to learn the technical aspects of our business

•    believe in integrity and building success by developing relationships with others

Summary: 

Our team is growing, and we are looking for a “people person” who is passionate about working with customers. If you like managing your own clients and working with a team, this is the right fit for you. As the Commercial Lines Account Manager, you are responsible for servicing and retaining commercial lines insurance clients. You are also responsible for providing support to Producers and/or AEs in obtaining, maintaining, and expanding business.  

In this role, you will: 

• Maintain a book of commercial accounts  

• Coordinate the processing of all commercial lines new and renewal business 

• Work with producers to maintain synergy with HUB International corporate goals, our carrier requirements, and the needs of our clients 

• Prepare quotations and prepare new client proposals 

• Complete new business applications; upload applications using the appropriate company automation system and see through to policy issue 

• Review all new policies for accuracy 

• Process endorsements and renewals through communication/interfacing with clients and companies 

• Process invoices and credits for agency billed business 

• Process cancellations according to procedure manual 

• Pursue professional studies and maintain familiarity with trends in the industry and new insurance products 

• Improve/refine professional skills through continuing education 

• Maintain account files in accordance with established procedures 

• Gather underwriting, pricing, and supporting data for preparation of submission 

• Generate applicable reports 

• Establish and maintain good working relationships with company sales representatives, service centers, and underwriting and claim representatives 

• Assist in training other employees 

Required Skills:  

• Current Property/Casualty Insurance License 

• 4-7 years of brokerage experience 

• High school diploma required, though college degree preferred  

• Understand and analyze insurance coverages, forms, and policies 

• Above average math skills 

• Strong written, oral, and phone communication skills 

• Organize, set, and maintain priorities 

• Basic knowledge/experience with an agency management system 

• Strong working knowledge of Microsoft Office 

What we offer you: 

• A rewarding job that helps local businesses in the community  

• Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options  

• Generous time-off policies (2 weeks of vacation + Personal/Sick/Floating Holidays) 

• A work/life balance because that’s important for all of us  

• Learn from the expertise of your coworkers   

• Growth- HUB is growing, and so can your career  

• Be part of a motivated team