Education Coordinator

Position Title:                          Education Coordinator

Effective Date:                        November 2024 

Salary Grade/Range:             Grade 12 / $56,980 – $63,223

FLSA Status:                           Non-exempt 

EEO Job Category:                Administrative Support

General Position Summary:

The Education Coordinator serves the Idaho Courts by ensuring the effective delivery of high-quality education for judicial branch professionals. Working in a collaborative and dynamic environment, the Coordinator supports the Education Department staff and partners through skillful organization, communication, and logistical management. This position is central for the planning and executing conferences and educational events, managing learning resources, facilitating online education, and supporting daily departmental operations. Regularly working with judges, court professionals, and presenters, the Coordinator provides responsive, professional, and solutions-focused assistance. Through proactive planning, attention to detail, and a commitment to exceptional service, the Education Coordinator strengthens the quality, consistency, and impact of education across the Idaho Courts.

(The examples provided do not cover all of the duties which the incumbent of this position may be required to perform.)

• Leads the logistical planning and onsite execution of in-person conferences and trainings;
• Coordinates all elements of registration for both in-person and online educational offerings;
• Arranges venues, catering, lodging, travel, and all necessary equipment and supplies (including audiovisual equipment) for educational offerings;
• Manages the lifecycle of educational materials by coordinating with presenters, ensuring timely submission and quality, posting content to the Learning Management System (LMS), and maintaining accurate version control; 
• Staffs the registration desk at in-person educational events, maintaining a high level of professionalism, courtesy, and customer service when assisting attendees, presenters, guests, venue staff, and other stakeholders;
• Hosts and facilitates live online educational offerings, providing an engaging and professional experience for participants while staying current with Zoom capabilities and virtual learning best practices;
• Manages complex departmental scheduling by coordinating meetings, conferences, and educational offerings to ensure alignment of priorities and smooth operational flow;

• Coordinates contracts and agreements with vendors and speakers by preparing accurate documentation, maintaining proper version control, and ensuring compliance with the agency contracting process;  

• Maintains training records, program attendance, and evaluations;
• Supports committee work by arranging meeting facilities, preparing agendas and materials, coordinating travel arrangements, attending meetings, preparing and circulating meeting notes/minutes, and post-meeting communications;
• Tracks the progress of department operational work, identifying and escalating barriers, exercising proactive planning, and coordinating interdependent tasks; 
• Develops, reviews, and revises Education Department SOPs;
• Assists with developing and monitoring of budgets for educational offerings;
• Tracks delegated tasks and ensures activities are completed to meet deadlines;
• Monitors incoming communications and flags critical items for follow-up;
• Composes, formats, edits, proofreads, and transcribes a variety of documents, including correspondence, memoranda, reports, agendas, minutes, and other materials;
• Assists with the administration of the Mentor Judge Program; 
• Assists with training/course development, maintenance, and revision; 
• Maintains and tracks department files on SharePoint;
• Makes travel arrangements and submits expense reports;
• Monitors departmental supply inventory and orders supplies according to need and budget;
• Assists in the evaluation of educational offerings through survey creation, deployment, and reporting;
• Assists with special projects and initiatives; 
• Recommends and implements procedural improvements; 
• Performs other duties as assigned.

The Idaho Courts reserve the right to consider an equivalent combination of education, training, and/or experience necessary to successfully perform the major responsibilities of the position.

Education and Experience:

• High school diploma or equivalent required, associate or bachelor’s degree preferred;
• Three years of coordination and/or executive-level administrative support experience required;
• Event planning experience preferred.

Knowledge, Skills, and Abilities:

• Knowledge of English grammar, punctuation and spelling;
• Knowledge of general office practices and procedures;
• Knowledge of and experience with the Microsoft 365 suite; 
• Knowledge of Adobe Acrobat;
• Knowledge of Zoom or comparable video conferencing platform;
• Knowledge of Microsoft Forms or comparable surveying software;
• Knowledge of adult learning practices preferred;
• Knowledge of the technology involved in the delivery of adult learning programs preferred;
• Knowledge of the Idaho court and/or legal system preferred;
• Knowledge of project management principles preferred;
• Knowledge of event planning and management preferred;
• Ability to manage time according to priorities, including when competing deadlines exist; 
• Ability to problem-solve and communicate effectively and professionally in fast-paced, dynamic training environments; 
• Ability to take initiative within appropriate level of authority on requests and inquiries of an administrative nature; 
• Ability to work independently with minimal supervision;
• Ability to work maintain effective working relationships with members of the Idaho judiciary, state and county stakeholders, vendors, and the general public;
• Ability to maintain detailed records;
• Ability to prepare correspondence;
• Ability to understand and follow verbal and written directions;
• Ability to communicate effectively verbally and in writing;
• Ability to move training materials and equipment weighing up to 30 pounds;
• Ability to travel throughout the state;
• Ability to work early mornings and/or evenings during conferences; 
• Ability to develop and edit educational content and media preferred;
• Ability to handle sensitive information and situations with discretion and tact.

The Idaho Supreme Court is an Equal Opportunity Employer. We are dedicated to the values of fairness, integrity, independence, and respect.  We are committed to fair and impartial processes, both in our courtrooms and in our employment decisions, adhering to all applicable federal and state laws. Our commitment extends to fostering an environment that respects the dignity and worth of every person and the individuality of all employees and applicants. The Supreme Court values all who contribute to the mission of providing access to justice through merit, experience, and the highest legal and ethical standards.