Sector Manager

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over 23,000 professionals in 160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For more information about Solenis, please visit www.solenis.com.

Sales Leadership & Business Growth (50%)

• Retain, grow, and acquire business from competition across the I&L sectors in Hong Kong/Macau.
• Aggressively expand market share by establishing long-term group supply agreements with key corporate accounts in target markets.
• Drive business growth through cross-selling, increased line penetration, and coordination of new site openings for key accounts.
• Act as the primary point of contact for customers in designated sectors, coordinating all sales, marketing, technical, and training activities.
• Develop and deliver detailed Annual Sector Plans and Budgets.
• Accumulate and analyze competitive intelligence; monitor and advise the Marketing Team on competitive activities and recommend strategies to maintain market leadership.

Team Management & People Development (30%)

• Lead all sales-related activities and manage and coach the sales team to achieve company objectives.
• Identify high-potential employees for succession planning and further development.
• Lead the team in collaboration with Application, Corporate Account, and TS&E teams to establish prospect target lists and ensure proper focus for rapid sales growth.
• Develop and deliver quarterly work plans, coverage plans, and training schedules.

Customer Relationship Management (10%)

• Meet key customers to resolve service or product application issues.
• Maintain and develop key customer relationships by ensuring needs are met and service promises are kept.
• Develop strong personal relationships and credibility with key customers' top decision makers across all pertinent departments.
• Conduct quarterly business reviews (top-to-top) and monthly performance reviews (departmental).
• Conduct training and workshops covering all pertinent capabilities/disciplines per pre-approved schedules.
• Regularly update customers on new products, technologies, and industry-specific market developments.

Operational Excellence & Compliance (10%)

• Ensure acceptable Customer Satisfaction Levels across all accounts.
• Review Technical Service Reports and make appropriate adjustments to resolve existing and potential issues.
• Review and monitor account receivables and profitability; develop plans for continuous improvement.
• Follow up with Back Office Departments (Supply Chain, Servicing, Installations, Finance) regarding customer issues.
• Manage and coordinate product and program development in alignment with company offerings; work with Marketing and TS&E teams to phase out obsolete SKUs and introduce new products proactively.
• Ensure the company is presented as a market leader and a global, professional organization at all times; ensure compliance with all pre-agreed country customer commitments.

Qualifications

Education

• Bachelor's degree in Business, Marketing, Science, or a related field.

Experience

• Minimum 5 years of experience in a related industry or sales role.
• Proven track record in B2B sales, preferably in the institutional, hospitality, or food service sectors.
• Experience managing and developing a sales team.

Skills & Competencies

• Leadership & Team Building: Demonstrated ability to lead, coach, and develop a high-performing sales team.
• Business Acumen: Strong analytical skills with the ability to analyze product/account profitability, operational efficiency, and value-added programs.
• Technical Knowledge: Adequate product and operations knowledge to engage with Housekeepers, Laundry Managers, and F&B Managers on issues, problems, and improvement areas.
• Financial Literacy: Ability to discuss cost control, benchmarking, and profitability with Finance Directors and Managing Directors.
• Customer Orientation: Strong interpersonal and relationship-building skills with a customer-first mindset.
• Communication & Presentation: Excellent verbal and written communication skills; strong presentation abilities.
• Project Management: Ability to plan, organize, and implement programs effectively.
• Problem Solving & Risk Management: Proactive approach to identifying and resolving issues.
• Self-Driven & Results-Oriented: Aggressive and self-motivated with strong leadership potential.

Certifications (Preferred)

• ServeSafe Certification
• Internal/external accreditation in technical and financial disciplines (as applicable)