Digital & Data Strategy & Governance Lead

Job Description:

Digital & Data Strategy & Governance Lead
Salary: From £70,100
Location status: Hybrid
Location: Bupa Place, Manchester or other Bupa UK Office Locations

Role Type: Permanent

Hours: 37.5 hours pw - Full‑time

We make health happen

At Bupa, we’re here to help people live longer, healthier, happier lives and create a better world. Digital and data are central to delivering on this purpose, especially within Care Services, where technology plays an important role in improving safety, quality and experience.

As our Digital & Data Strategy & Governance Lead, you’ll guide and shape how we use digital tools and data to support our people and customers. You’ll help create the overarching digital and data strategy for Care Services, making sure each product team is aligned, connected and moving in the same direction. You’ll help set and maintain the standards that keep our digital and data environment safe, trusted and forward‑looking.

You’ll also bring curiosity and a future‑focused approach. You’ll scan the horizon for emerging technologies and opportunities, advise on new developments, and champion ways that digital and data can create better outcomes. It’s a role where you’ll influence direction, promote innovation, and act as a trusted partner across Care Services.

Key Responsibilities

Strategic Support & Alignment

• Shape, support and deliver the digital and data strategy for Care Services.
• Work closely with Product Managers to make sure individual product strategies align with wider Care Services and Market Unit aims.
• Bring teams together to promote consistency, reduce duplication and maximise value across the product portfolio.

Governance & Quality

• Lead the development and implementation of governance frameworks, policies and standards for digital and data products.
• Embed accountability, stewardship and consistent quality across digital and data practices.
• Support teams in meeting regulatory and compliance requirements, including GDPR and sector‑specific standards.
• Provide clear reporting on digital and data governance‑related risks.

Collaboration & Stakeholder Engagement

• Build strong relationships with governance teams, Product Managers and leaders across Bupa UK.
• Represent Care Services in working groups and forums focused on digital and data strategy.

Innovation & Horizon Scanning

• Monitor emerging technologies and trends to identify opportunities that strengthen our digital and data capability.
• Champion digital and data differentiators that create value and improve outcomes.
• Encourage digital enablement and data literacy across Care Services.

Performance, Reporting & Expertise

• Define, track and report on KPIs for strategy delivery, governance and transformation.
• Offer subject matter expertise on digital and data governance and regulatory considerations.
• Stay informed on best practices and trends in digital and data product development

What We’re Looking For

Essential

• Experience in data governance, digital product strategy or product management in a regulated or healthcare environment.
• Strong understanding of digital and data governance principles, frameworks and strategic alignment.
• Experience supporting product vision and strategy across complex organisations.
• Knowledge of digital technologies, platforms, analytics and regulatory requirements.
• Excellent communication and stakeholder engagement skills.
• Confident analytical skills and the ability to work independently.

Desirable

• Experience in product management, Agile or hybrid delivery, or relevant certifications such as CDMP, DGSP or TOGAF.
• An understanding of Care Services or the social care sector.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family‑friendly benefits.

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”. We champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview or assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you’re treated fairly and offer reasonable adjustments throughout the recruitment process.

Time Type:

Full time

Job Area:

Commercial & Analytics

Locations:

Bupa Place, Kirkstall Forge