Collector

Collector - full-Time, on-site (Oak Harbor, OH):

About The Job -

Responsible for managing delinquent and charged-off loan accounts by conducting collections activities, recommending solutions to restore accounts to current status, and handling repossessions, bankruptcies, insurance claims, estate claims, and legal recovery actions. Ensures compliance with investor, regulatory, and bank policies while administering loan extensions, charge-offs, collateral loss claims, and recovery efforts to minimize financial risk and maximize account resolution.

Hours -

Monday - Friday 8:00 a.m. - 5:00 p.m.

Essential Job Duties –

• Recommend remedies to bring account to current status.
• Handle collection calls and collection customers using established procedures. This includes following Fannie Mae and Freddie Mac guidelines for all stages of delinquent accounts including reporting.
• Repossess and dispose of collateral following bank procedures.
• Process loan extension agreements.
• Process total loss insurance claims for title collateral thru communication with Insurance company and customer.
• Process accident and health insurance claim forms and death claims.
• File Estate Claims with Attorney by researching at County Probate Court and monitoring process.
• File “Small Claim” complaints through the bank’s legal counsel.
• Complete charge-off accounts entries as approved during Loan Delinquency Meeting each month.
• Organize charge-off files for further collection recovery efforts (loans and closed Deposit accounts).
• Handle all incoming bankruptcy notices and follow procedures involved with this process.
• Monitor Monthly Cash Item Log Reports to determine collectability of outstanding cash items.
• Complies with and maintains working knowledge of applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Requirements –

• A high school diploma
• No bank experience required, but preferred
• Must have access to transportation and possess a valid driver’s license
• Must be able to sit for a long period of time and work at a personal computer
• Position may require occasional work outdoors

What We Offer -

• Fair, competitive salaries evaluated against benchmarked data on a normal basis
• Comprehensive benefits package including Medical, Dental, and Vision insurance
• 401(k) with a company match and additional contributions
• Bank provided Group Life Insurance, Short-Term and Long-Term Disability Programs
• Vacation, paid federal holidays, and additional PTO
• A community-based, hometown culture
• A collaborative environment supportive to continual growth and development

Who We Are -

Community Relationships are our priority, and our team here at Croghan Colonial Bank strives to help our communities have the most successful banking relationship possible. Founded in 1888, we proudly serve Sandusky, Erie, Huron, Lucas, Ottawa, and Seneca Counties. Croghan is a recognized leader in community banking throughout the region and focuses on helping all community members achieve their financial goals. We partner with our community to understand financial goals and recommend products and services that help achieve them. We support our communities by providing financial education, sponsorships, and volunteering in our local markets. Partner with Croghan, where we're Helping Good People Make Good Decisions!

Join Croghan Nation! Work for us, and you will be working with us - an empowered group of individuals dedicated to the financial well-being of their customers.

Equal Opportunity and Affirmative Action Employer, M/F/Disabled/Vet