Hiring.Camp

Call Centre Agent (Senior Associate) - Collections

WNS Global Services

·

Jun 16, 2026

Location
Cape Town, Western Cape, South Africa
Workplace
Onsite
Type
Full-time
Department
Customer Service
Seniority
Associate
Experience
1+ years
Education
High School
Environment
Office
Source
SmartRecruiters

Overview

Engage with customers via phone and written communication to manage debt collections and deliver positive outcomes. Requires 1+ years of call center experience, strong communication and numerical skills, and ability to handle difficult conversations professionally. Part of a dynamic team with career growth opportunities and training support.

Skills

ComplianceCustomer Service

Benefits

Career growth opportunitiesTraining and development supportExposure to international clients & systems

Languages

English

About WNS Global Services

Part of Capgemini, WNS is an Agentic AI-powered leader in intelligent operations and transformation, serving over 700 clients across 10 industries globally.

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