- Location
- Cape Town, Western Cape, South Africa
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Associate
- Experience
- 1+ years
- Education
- High School
- Industry
- Financial Services
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Office
- Source
- SmartRecruiters
Overview
Engage with customers via phone and written communication to manage debt collections and deliver positive outcomes. Requires 1+ years of call center experience, strong communication and numerical skills, and ability to handle difficult conversations professionally. Part of a dynamic team with career growth opportunities and training support.
Skills
ComplianceCustomer Service
Benefits
Career growth opportunitiesTraining and development supportExposure to international clients & systems
Languages
English
About WNS Global Services
Part of Capgemini, WNS is an Agentic AI-powered leader in intelligent operations and transformation, serving over 700 clients across 10 industries globally.