- Location
- Cape Town, ZA
- Type
- Full-time
- Department
- Legal
- Source
- Breezy HR
Description
- Achieving individual collections and productivity targets;
- Communicate effectively to negotiate successful promises to pay (PTPs).
- Ensure full understanding of client’s product/s.
- Good understanding of, and ability to apply applicable laws, rules and regulations;
- Adherence to prescribed call scripts;
- Updating debtors’ information;
- Knowledge and understanding of the importance of the protection of personal information (POPIA).
- A minimum of 6 months working experience within a legal debt collections environment;
- Supporting documents in respect of past performance must be provided;
- No criminal record;
- Strong communication and negotiation skills;
- Computer literate;
- Understanding and working knowledge of legal collections process is a requirement.
- Target driven and motivated;
- High level of integrity;
- Strong work ethic;
- Able to work under pressure;
- Reliable and punctual;
- Team player.
- Basic Salary;
- Uncapped Commission;
- Free Benefits - Medical cover (Not from Day 1), Funeral cover, Life & Disability cover
- Monday – Friday (07h30 – 15h45)
- 30 min lunchbreak + 15 minute tea break
- 2 x Saturdays per month (5 hour shifts)
KEY PERFORMANCE AREAS:
REQUIREMENTS:
SKILLS:
Remuneration Structure:
Working Hours:
Skills
Negotiation