Data Coordinator

Description

The Data Coordinator supports the Grants Director in coordinating, implementing, and maintaining data collection systems across all programs and services within ACG Health. The incumbent must be highly detail-oriented, with the ability to accurately manage and navigate data entry systems while ensuring data integrity and compliance with reporting requirements. 

Business Hours: 9AM to 4PM

We operate on a 35 hour work week and offer an excellent benefit package:

• 100% employer paid medical insurance
• PTO starting with your first full calendar year; PTO is prorated at time of hire
• 9 company holidays
• 401k Plan with 100% match on the first 3%, 50% match on additional 2%, vested immediately
• 100% Paid Parental and Medical leave
• SEPTA Benefits

The anticipated annual salary range for this position is $55,000–$65,000. Compensation is determined based on experience and qualifications. In certain circumstances, offers may fall outside of the listed range.  This position is non-exempt.

Responsibilities: 

Data Systems Management

• Maintain and manage Data Integration System (DIS), ensuring data accuracy, integrity, and timely updates across all connected data sources
• Perform data entry, maintenance, and quality assurance in CAREWare, including client-level data required for Ryan White Program reporting
• Maintain and support data operations in eClinicalWorks (ECW), 
• Monitor data system performance and coordinate with applicable third party and clinical staff to resolve discrepancies or data integrity issues

Reporting & Data Operations

• Enter client-level data into data systems as required by federal, state, and local funders; ensure compliance with all reporting requirements and deadlines
• Submit required reports to funders accurately and on time
• Produce data reports for internal use across clinical, administrative, and grant management functions

Data Vendor Communication

• Serve as the primary point of contact for external data system vendors
• Communicate effectively with vendors regarding system updates, troubleshooting, enhancements, and user access
• Document and escalate vendor issues as needed; communicate status updates to leadership

CQM Team Participation & Support

• Serve as an active member of the Clinical Quality Management (CQM) team, participating in regular meetings and quality improvement initiatives
• Support CQM activities, including performance measure tracking, gap-in-care identification, and outcome monitoring
• Support the design and evaluation of clinical and programmatic interventions by providing relevant data sets and reporting outputs

General Responsibilities

• Develop and maintain positive working relationships with colleagues and external partners to support ACG’s mission and common goals
• Other duties as assigned

Requirements

• High school diploma or GED equivalent required
• Minimum of three (3) years of data entry experience in a healthcare setting, preferably within a Ryan White-funded clinic or similar healthcare environment
• Previous experience with the CAREWare data management system required
• Prior experience with eClinicalWorks (eCW) required
• Proficiency in Microsoft Office 365 Suite, including Excel, Word, and Teams
• Experience working in social services, public health, or community-based organizations preferred
• Strong attention to detail with a high degree of accuracy in data entry and record maintenance
• Excellent organizational skills with the ability to prioritize tasks, manage multiple responsibilities, and adapt quickly to changing priorities
• Ability to work effectively and respectfully with individuals from diverse backgrounds, cultures, and lifestyles
• Demonstrated service orientation and commitment to helping others
• Strong active listening, verbal communication, and written communication skills.
• Ability to learn and apply new information to support problem-solving and decision-making
• Proficiency in using computers, keyboards, and other office technology to enter, access, retrieve, and manage data
• Ability to operate standard office equipment, including photocopiers, scanners, and multifunction printers

Work Conditions:

• Stationary, in an in-office environment with the possibility of one (1) remote day
• Exposed to hazards of the office such as files cabinet drawers, desk drawers, boxes being delivered that may need to be moved and or picked up
• Subject to paper cuts
• Prolonged, extensive, or considerate periods seated or standing and using computer
• Able to look at a computer screen for longer periods of time 
• Occasional stooping, reaching, bending, kneeling, crouching
• Occasional lifting of equipment or supplies (up to 25lbs).
• The employee is frequently required to use hands to finger, handle or feel, and reach with arms and hands.
• May be exposed to diseases and infections at times