Support Specialist

Hiring: Support Specialist

We’re looking for a support specialist to join us at Telia Global Services Lithuania in Vilnius.

I’m Agnė Kristutytė, Finance & Purchasing Support manager, and I’m searching for someone ready to grow with us. We’re a caring, forward-thinking team focused on supporting Telia customers, vendors and Telia colleagues in English in the finance and purchasing area.

What you’ll do:

• Consult and guide requestors on finance and purchasing topics through chat, one-on-one support call or self-service platform

• Build both wide and deep understanding in the processes around purchasing, invoice management, payment and accounting

• Collaborate with cross-functional teams like Accounts Payable, Accounts Receivable, Sourcing, Master Data, Treasury to ensure seamless and smooth operations

• Engage in various projects, helping to strengthen the team’s knowledge and understanding of ongoing changes within Telia

• Drive continuous improvements to simplify and optimize daily processes

What will help you thrive in this role:

To excel in the Support specialist role, you need to be service-minded, customer-focused individual who enjoys solving problems.

• Attention to details and solution-oriented approach to deliver business results on time and with high quality
• Fluency in English both written and spoken

• Experience with Coupa or SAP ERP system would be considered as an advantage

• Background in customer support would also be valuable

• Demonstrated proactive and innovative mindset toward process improvements is key to success in this role

Join us to shape smarter living for people, businesses, and the planet

At Telia, we’re a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Leading Telecommunications Operator, we drive long‑term progress through large‑scale, impactful projects in an inclusive environment.

Here, you can grow your skills, lead meaningful projects, and thrive in a supportive environment. Whether you’re taking your first step or your next, Telia is a place to grow, belong, and make a real impact.

What we offer

At Telia, we care about your well-being, growth, and sense of belonging:

• Additional health insurance and pension plans
• Workation: work from anywhere in the EU for up to 30 days per year
• Extra vacation days based on tenure (up to 5 additional days)
• Discounts on Telia services, including free home internet
• Partner offers and discounts (SPA, cafes, events)
• Telia Kids Club: summer camps for employees’ children
• Company-supported sports activities (yoga, basketball, running)
• Internal training, leadership programs and job shadowing to explore new roles

…and more.

Monthly salary range for this position – 1800 – 2200 (gross) + annual performance bonuses. Although it may vary depending on your skills and experience.

Ready to make better happen?

We look forward to receiving your application by 10/07/2026. Please note that we might close the position earlier if we find the right candidate, so don’t wait too long to apply!

If you’re selected for the next stage, you’ll be contacted by our Talent Acquisition Partner. Background and reference checks will be part of the process.

Equal opportunities

At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength.

Join us and let’s make better happen – together!

More about our culture: www.telia.lt/karjera