Administrative Associate

City/State

Work Shift

Overview:

Sentara Independence Emergency Department is hiring a Full-time Administrative Associate.

Hours/Shift: Full-time, Swing Shift, working Monday, Tuesday, and Wednesday nights from 4 p.m. to 4 a.m. and working Monday, Tuesday, Wednesday, and Thursday nights from 4 p.m. to 12 midnight.

The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Education

• High School Grad or Equivalent (Required)

• Associate or Bachelor’s Degree (Preferred)

Experience

• Microsoft Office Knowledge, including Word and Excel (Preferred)

• Medical Office Experience (Preferred)

• Excellent Time Management, Multi-tasking, and Prioritizing Skills (Strongly Preferred)

• Excellent Communication Skills (Strongly Preferred)

• Transferable skills, for example: one year or more in a call center or customer service application program (Preferred)

Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center

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Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff.  Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.