Senior Operations Assistant

Role Description

ZS’s Corporate Enterprise Functions operate the firm’s core internal functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication—whether our customer is a client or another ZS employee. 

  

SENIOR OPERATIONS ASSISTANT 

 

Senior Operations Assistant support services to ZS professionals as they complete their work. The administrative services team provides administrative support, travel-planning operations, catering coordination and facilities management.  

 

What You’ll Do   

• Front-desk responsibility: handle front desk reception responsibility (answering phones, greeting/escorting visitors, handling mail and deliveries). 
• Act as lead liaison for multiple vendors (property management, various suppliers, office services). 
• Coordinate building services with the landlord. 

• Organize office equipment maintenance, repair, and replacement. 
• Order office supplies-stationary, paper,etc, 
• Order kitchen supplies 
• Oversee purchasing of supplies and equipment. 
• Manage inventories of office and IT supplies/equipment. 
• Office finance support (expense reconciliation, vendor invoice processing, general purchasing). 
• Coordinate disaster management functions in the office. 
• Management and support local office registration (one-time and ongoing). 
• Providing orientation and instruction on procedures to new employees. 
• Set up office meetings and events, including catering needs.  
• Provide administrative support to increase manager productivity (scheduling, screening calls, interacting with venfors, and emails correspondence, legal support, finance). 
• Support IT related administrative tasks. 
• Prepare domestic and international travel logistics (itineraries, visas,etc). 
• Support special projects as needed.  

 

What you'll bring:

• Experience supporting office operations, workplace services, administrative functions, or related areas
• Strong organizational and project coordination skills with attention to detail
• Ability to manage multiple priorities and respond effectively to changing business needs
• Experience coordinating with internal stakeholders, vendors, or service providers
• Proficiency with Microsoft Office applications and other business systems
• Strong written and verbal communication skills
• Collaborative approach and commitment to delivering excellent employee and customer service experiences