- Location
- CR, Heredia, VIRTUAL, Costa Rica
- Workplace
- Hybrid
- Type
- Full-time
- Experience
- 3+ years
- Education
- Bachelor
- Visa
- Not sponsored
- Closing date
- Today
- Source
- Workday
Description
Gracias por tu interés en unirte a Solventum. Solventum es una empresa nueva en el ámbito de salud, pero con una sólida experiencia en la resolución de desafíos que transforman vidas y fortalecen el trabajo de los profesionales de la salud. En Solventum, las personas son el centro de cada innovación que desarrollamos. Con empatía, conocimiento y criterio clínico, trabajamos en conjunto con los líderes más destacados del sector para enfrentar los retos más complejos de nuestros clientes. Mientras continuamos actualizando nuestra Página de Carreras y los materiales dirigidos a los postulantes, es posible que algunos documentos aún muestren la marca anterior. Ten en cuenta que todas las oportunidades laborales publicadas pertenecen a Solventum, y que la Política de Privacidad mencionada https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/a cualquier información personal que proporciones. Al igual que en 3M, en Solventum se brinda igualdad de oportunidades a todos los candidatos calificados, sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, discapacidad o estatus como veterano protegido. En Solventum, desarrollamos soluciones innovadoras para enfrentar los retos más complejos de nuestros clientes, liderando avances en salud mediante la combinación de ciencia médica, de materiales y de datos. Nuestro propósito es mejorar la vida de los pacientes y apoyar a los profesionales de la salud para que se desempeñen de la mejor manera posible.
Job Description:
Master Data Analyst
3M Health Care is now Solventum
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You’ll Make in this Role
As a Master Data analyst, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
- Develop expertise on data governance and processes
- Develop expertise in master data set-up (includes conditional data such as PIR, Product Costing components, legacy systems, ServiceNow, SAP, S4 HANA, MD365).
- Responsible for monitoring work queues for new requests (i.e., tickets, material create/extend, cleansing, replacement, etc.)
- Responsible for completing assigned tasks within SLA targets (i.e., ticket resolution, material creation/extension, cleansing etc.)
- Coordination of respective queue or issue resolution, cycle time, leveraging global Master Data Global Operations Support team to meet Service Level Agreements
- Responsible for the facilitation of the data collection process and output for SAP S4 HANA, MD365. Includes follow-up with the business on missing fields or incorrect data
- Maintain business group workflow/routing configuration information
- Provide reports to assigned business team to enable end-to-end process visibility
- Identification of opportunities to improve data quality & reduce cycle time
- May include coordination activities such as follow-up on data collection delays, data collection process administration, legacy process delays, product costing failures, and/or responding to general Master Data related questions or issues
- Create training materials, process flows, and procedures
- Be a point of contact for Division(s) for Material requests (new Material setup, Material extensions for sales org/plant, and reactivation, product hierarchy)
- Responsible for Escalation of issues as needed
Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
- High School Diploma AND +3 years of experience in shared service centers, customer service or master data.
OR
- Bachelor Degree's or higher AND +2 years of experience in shared service centers, customer service or master data.
AND
In addition to the above requirements, the following soft skills are also required:
- English Proficiency Advanced
- Experience using data collection master data tools (SAP, Salesforce, Legacy Systems, S4 HANA, MD365, Ticketing systems)
- Knowledge of Oracle and Saleforce
Additional qualifications that could help you succeed even further in this role include:
- Detailed oriented and enjoys working with operational transactional processes.
- Collaborative Team player, analytical and proactive.
- Excellent communication.
- Ability to learn quickly.
- Change management skills.
Work location:
- Hybrid (Job Duties allow for some remote work but require travel to Belen Heredia at least 2 days per month)
Relocation Assistance: not authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status.
Supporting Your Well-being
Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
Diversity & Inclusion
(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community.
Solventum es un empleador que ofrece las mismas oportunidades. Solventum no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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Please access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with the
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