Senior Consultant, ServiceNow - SecOps Integration

Department: ServiceNow

Employment Type: Full Time

Location: Chantilly, VA

Compensation: $168,000 - $187,000 / year

Description

What you will do:

• Build and configure Security Incident Response with standard playbooks and/or Vulnerability Response ACAS/tenable ingestion applications.
• Implement CMDB linkage so that any incidents or vulnerabilities can be resolved with configuration tools.
• Implement ITSM linkage to track any modifications and task records.
• Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog
• Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources
• Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service
• Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments.
• Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer’s code as needed
• Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives
• Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required.
• Participate in implementation architectures for digital solutions, frameworks, and accelerators.
• Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable.
• Help with building proof of concept, and creating technical solutions for internal application as needed.

What you will bring:

• Bachelor’s degree in computer science, Information Systems, or an equivalent technical field.
• 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework.
• Experience with integrating ACA/Tenable or comparable vulnerability-scanning feeds.
• 8+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation)
• Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, Data Migration etc.
• Demonstrate extensive experience with security models, access controls, upgrade strategies, and compliance requirements.
• Experience with extending and customizing IRM/GRC objects—such as risks, controls, POAMs, and findings.
• A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture.
• Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc.
• Experience with creating reports and dashboards within ServiceNow Performance Analytics.
• Fairly good understanding of data concepts (SQL, Databases) and business workflows
• Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources
• Required Certification:
  • cybersecurity focused certification like Security+ 
  • ServiceNow Certified System Administrator (CSA) 
  • ServiceNow Certified Application Developer (CAD)

• Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow
• Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision
• Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management.
• Strong troubleshooting, problem-solving, and organizational and time management skills.
• Good communication and interpersonal skills in a remote environment
• Experience working with software development team members.
• Other open sources of technology experience preferred
• Experience working with the U.S. Federal Government and its agencies.
• ServiceNow Certified Implementation Specialist – Security Incident Response certification and CySA+

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability and Life Insurance
• Parental Leave
• 401K
• Paid Time Off