Senior Administrative Assistant

The City of Santa Rosa is committed to building a workforce reflective of our community and establishing a lasting culture of equity and belonging within our organization. Our collective talents and expertise contribute to high-quality public services that support a vibrant, resilient, inclusive City for our community and visitors. We celebrate a diverse workforce and welcome all qualified candidates to apply. 

This recruitment closes on 08/05/2026 or when 100 applications have been received, whichever comes first.


THE BENEFITS OF CITY EMPLOYMENT:
In addition to offering a rewarding work environment, opportunity for career growth, and excellent salary, the City of Santa Rosa provides a generous suite of benefits, including retirement through CalPERS, a competitive leave accrual package, your choice between two health plans, and top of the line employer paid vision and dental coverage. More information about available benefits can be found HERE.

Additional benefits include: 

• 12 paid holidays annually, plus 1 to 3 "floating holidays" per year depending on hire date and years of service
• $500 Annual wellness payment
• City of Santa Rosa is an eligible employer for the Public Service Loan Forgiveness Program
• Paid Family Leave

ABOUT THE POSITION:
Senior Administrative Assistants provide critical administrative support to the operations of City Departments in locations across the City, including the City Manager's Office, Human Resources, Finance, Planning & Economic Development, Recreation & Parks, Transportation & Public Works, Housing & Community Services, Water, and Police.

This recruitment is being conducted to fill a vacancy in our Police Department. Additionally, this recruitment will provide an eligible candidate (hiring) list that will be utilized for future vacancies City-wide.

THE IDEAL CANDIDATE:

The ideal candidate is a dedicated and professional administrative support specialist who understands the important role they play in advancing the mission of the Police Department and supporting public safety operations. The ideal candidate will possess:

• A strong commitment to providing excellent customer service and representing the Department with professionalism and integrity.
• The ability to handle confidential and sensitive information with discretion, sound judgment, and attention to detail.
• Outstanding teamwork, interpersonal, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Experience performing complex administrative support duties in a fast-paced office or public safety environment.
• Intermediate to advanced computer skills, including Word, Excel, PowerPoint, Outlook, and database applications.
• Bilingual in English-Spanish is desirable.

Please complete a thoughtful, thorough Supplemental Questionnaire submission. As part of the selection process, your responses to these questions will be scored using criteria specific to this position. Incomplete responses, or responses such as "See Resume" can result in disqualification from the selection process.  

ADDITIONAL REQUIREMENTS:
Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. 

THE SELECTION PROCESS:
The selection process will include a minimum qualifications assessment; and may also include an application and supplemental questionnaire review and online skills test, followed by department selection interviews.

For more information about this exciting opportunity, please contact Alberto Sanchez at [email protected]

• Perform a wide variety of difficult and complex office support duties
• Use a computer with word processing software to produce and edit letters, memoranda, reports, or other materials from rough draft, or notes
• Input and retrieve information using a personal computer or computer terminal
• Answer and direct a large number of calls, using business telephone systems
• Understand, interpret, and provide specific information regarding department services or policies to the public or other City employees, in person, over the telephone or by mail
• Prepare documents, such as agendas, memoranda, bid specifications, permits, legal notices, Personnel Action Forms, purchasing requisitions, payment requests, evaluations, and other materials
• Examine documents, records, and forms for accuracy, completeness, and conformance with applicable rules and regulations
• Proofread, code, check and record information
• Establish and maintain alphabetical, numerical, index, and cross-reference files
• Compose routine correspondence and reports on behalf of managerial and professional staff
• Process and distribute incoming mail
• Create, modify, and revise forms, computer applications, and other related material and processes
• Establish and maintain systematic filing of data related to word processing
• Maintain and order supplies and equipment
• Prepare sensitive personnel documents
• Receive and record fees for bid specifications, permits, and other City charges
• Perform arithmetical calculations and prepare statistical reports
• Schedule and coordinate meetings, classes, travel arrangements and interviews
• Gather, tabulate, and interpret financial information
• Update City codes, manuals, and other documents
• May provide assistance to Administrative Assistants when responding to non-routine questions, problems, or situations
• Provide agenda follow-up duties to insure proper distribution
• Perform file research on a number of municipally related topics
• Perform related duties as assigned

Working Conditions: