- Location
- Melbourne Central Towers - Level 21, Australia
- Workplace
- Hybrid
- Type
- Full-time
- Seniority
- Manager
- Source
- Workday
Description
A subsidiary McMillan Shakespeare, Plan Group is a leading force in NDIS Plan Management and Support Coordination. Through our trusted brands—Plan Partners and Plan Tracker—we provide cutting-edge digital tools, including a best-in-class dashboard and app, to empower customers and referrers nationwide. Our goal? To become Australia’s #1 NDIS provider.
Here’s how you will make a difference in this role…
As the Business Relationship Manager you will be responsible for driving growth through strategic B2B partnerships. In this role, you’ll build and nurture relationships with Support Coordinators (SCs), Local Area Coordinators (LACs), Service Providers (SPs), and key health/government contacts to increase customer acquisition in this fast-growing region.
You’ll collaborate with our State and National Partnerships Teams to develop referral networks, host local networking events, and represent Plan Group at industry forums.
At MMS clear expectations help our people Be the Difference. Your key responsibilities in this role will include:
- Driving Growth – Building and expanding referral networks across SCs, LACs, and SPs.
- Strengthening B2B Relationships – Establishing long-term partnerships with key stakeholders in the region.
- Hosting Networking Events and webinars – Presenting, organising and attending industry events to increase engagement and referrals.
- Representing Plan Group Locally – Attending forums, interagency meetings, and community gatherings to enhance brand visibility.
- Tracking and Optimizing Performance – Using Salesforce to manage leads, track activities, and measure growth.
- Staying Ahead of Industry Trends – Keeping up to date with NDIS policies, regulations, and best practices.
- Hybrid role with travel to Western Melbourne / Geelong LGAs and occasional interstate travel
To be considered for this role you will have:
- NDIS Knowledge & Passion – Understanding of NDIS legislation, Disability Standards, and industry trends is advantageous but not essential.
- Proven B2B Growth Experience – A strong track record in business development, sales, or stakeholder engagement.
- Exceptional Relationship-Building Skills – Confident in connecting, collaborating, and consulting with a diverse network
- Self-Starter – Proactive, goal-driven, and able to work autonomously.
- Driver’s License Required – Ability to travel within the region.
What we can offer you:
· Strong culture and the support of a values-based recognition program
· Novated leasing benefits and discounts
· 12 weeks paid parental leave
· Comprehensive learning and development opportunities to support your career growth
· Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations
· Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund
· Exempt Employee Share Plan
· Volunteer leave & Career break
· MMS Rewards program
Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected.
· We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.
· We value the skills and attributes veterans can bring to our organisation.
· We embrace hybrid working and welcome conversations about flexibility.
Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.
We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work.
If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at [email protected]
