- Location
- Redlands, CA
- Department
- IT
- Seniority
- Manager
- Experience
- 2+ years
- Education
- Master
Description
Overview
Organizations across every industry are using real-time data to monitor operations, improve situational awareness, and respond quickly to changing conditions. ArcGIS Velocity helps customers ingest, analyze, and act on high-volume streaming data from sensors, devices, vehicles, and operational systems at scale.
Join Esri's Real-Time GIS team to help guide the evolution of ArcGIS Velocity. You will work with customers, engineers, designers, and business leaders to identify emerging market opportunities. Your work will influence how organizations detect incidents, automate workflows, and make operational decisions using real-time location intelligence.
If you're excited about solving customer problems, understanding emerging technologies, and turning market opportunities into successful products, we'd love to have you help drive the next generation of real-time GIS capabilities.
Responsibilities
- Identify and prioritize customer needs, market opportunities, and industry trends through customer engagement, research, and competitive analysis
- Collaborate with Product Development on product planning, release planning, and feature prioritization based on customer and market requirements
- Manage product lifecycle activities for ArcGIS Velocity, including roadmap planning, release execution, and launch readiness
- Partner with other Product Managers to ensure consistent workflows, messaging, and integration across the ArcGIS system
- Collaborate with Product Marketing to support value proposition development, product positioning, go-to-market activities, and release communications
- Engage with customers, Professional Services, partners, and internal stakeholders to validate product direction and identify opportunities to expand the value of real-time GIS
- Share product expertise through customer briefings, product demonstrations, webinars, conferences, and industry events
- Support sales, technical support, training, and customer success teams to ensure successful product adoption and release readiness
Requirements
- 2+ years of experience in product management or a related role supporting commercial software products
- Experience gathering customer feedback and translating business needs into product requirements and priorities
- Experience with Internet of Things (IoT), streaming data platforms, event processing, or operational analytics systems
- Ability to collaborate effectively with engineering, UX, and cross-functional stakeholders throughout the product lifecycle
- Strong written and verbal communication skills, including the ability to communicate product vision, requirements, and roadmap priorities
- Ability to build strategic relationships with customers, partners, and internal teams
- Experience presenting product capabilities to customers, partners, or industry audiences
- Willingness to travel 10-20% for customer meetings, conferences, and strategic events
- Bachelor's degree in GIS, computer science, engineering, information systems, business, or a related field
Recommended Qualifications
- Master's degree in GIS, computer science, engineering, business, or a related field
- Experience with GIS, location intelligence, spatial analytics, or geospatial data management
- Experience in industries such as public safety, utilities, transportation, defense, or fleet operations
- Familiarity with ArcGIS Velocity, ArcGIS GeoEvent Server, ArcGIS Online, or ArcGIS Enterprise
- Experience supporting product launches, customer enablement, pricing initiatives, or go-to-market activities
- Familiarity with Agile product development practices and product management frameworks such as Pragmatic Institute
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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