Product Manager

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

KEY ACCOUNTABILITIES

- The Product Manager will be responsible for the lifecycle of the Product and anything to do with it, for example unit costs, functionality, service levels, capacity, investments, etc. The role would be collaboration with Infrastructure Engineering platforms, Operations, Finance and Facilities.

- As part of Agile the Product Manager is a Product Owner responsible for creating Features and Stories and attending governance meetings for reporting KPI's\ general performance and risks

• Delegate for special projects ensuring implementation is on time, on budget and risk management. Communicating with KPI's to senior management, resolving challenges with minimal oversight and providing options when required.

- Understanding the cost input into our DC portfolio for annual rate setting on Enterprise Data Centers; this will be a key driver to cost savings initiatives. The main source of cost allocation to DC’s will be facilities.

- Business Wrappers (Create, seek approval, create purchase orders, approve invoices)

• Colo Service Orders, Support renewals for vendors (consultants, distributors, low voltage contractors, manufacturers and e-waste providers).

- Estate management:

• Reviewing lease expiry, should we renew or migrate to another facility.
• Evaluating annual price increases and costs for expansion of existing footprint in accordance with TD's negotiated rates. Reviewing monthly invoices for accuracy prior to payment.

• Managing budgets for monthly and business as usual charges. Proving input to the business as part of annual planning.

• Attending weekly, monthly and annual governance calls with TD's Strategic Sourcing Group, related to contract management, SLA adherence and business development. Providing input for risk management and evaluations.

Capacity forecasting: Gather business demand and match it to available capacity. This will determine when there is sufficient capacity and when we need to add for growth. Striking the pinch point will be key given Business Lead Demand and the current DC Strategy

• Need to understand what tools are in place today to capture the data, develop those that are required.

- Weekly review of Change Management tickets submitted by facilities and Data Center Services. Includes collating and approving relevant changes that impact Enterprise Data Centers, Colocation and Critical business areas in Campus buildings.

EXPERIENCE & EDUCATION

• University or post-graduate degree
• Strong academic background (e.g., computer science, engineering)
• 7 +  years relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet