Ecommerce Manager - Marketplaces

About Zep Inc.

Zep Inc. is a leading manufacturer of cleaning solutions for businesses and consumers with operations across the U.S, Canada, and Europe. Our purpose is to make the planet cleaner, safer, and more productive. To fulfill our purpose, we focus on understanding and solving cleaning needs for consumers, as well as business customers across a variety of segments including transportation, industrial, institutional, and food & beverage. We also have a strong presence in the consumer-packaged goods (CPG) segment, where we develop products to help consumers and businesses maintain a clean and safe environment. Our products can be found online and at retail shelves at outlets like Home Depot, Amazon, Lowe’s, Ace Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well recognized and established brand names, such as Zep®, Enforcer®, Misty®, TimeMist®, TimeWick, and Country Vet®. Zep was founded in 1937 and is headquartered in Atlanta, GA. In 2021, Zep became the official cleaning partner of Atlanta United FC.

Job Description:

Ecommerce Marketplace Manager

The E-commerce Marketplace Manager will be responsible for managing Zep’s Marketplace businesses. The role is primarily focused on Amazon and Walmart. This position will report to the Director, Ecommerce in Atlanta, GA and will work closely with cross-functional ecommerce and marketing team members. Partial remote work is available, but the candidate must reside in the Atlanta area.

Responsibilities

• Driving e-commerce sales through Marketplace channels to meet sales goals
• Planning and executing pricing and fulfillment strategies within the marketplace channels
• Building and maintaining relationships with key marketplace merchants and program managers
• Contributing and collaborating with marketplace leaders in seller/vendor meetings
• Seeking out and participating in seller programs that benefit our brand
• Manage and execute product set ups for all marketplace channels
• Executing Zep’s brand message across the marketplace landscape
• Manage and optimize existing content across the marketplace websites to drive growth
• Collaborate internally with the e-commerce, product management, marketing, supply chain, logistics, and customer service on go-to-market requirements
• Drive marketplace sales reporting and work with internal teams to uncover and share insights
• Support and lead marketplace online campaigns, marketing, and advertising programs
• Analyzing data to ensure we are optimizing profits with marketplace channels

Qualifications:

• Bachelor’s degree required (MBA preferred).
• 3 - 5 years of experience of working directly in Amazon Seller Central, Amazon Vendor Central, Amazon Ads Management, and Digital Marketing Campaigns and Walmart Seller Center
• Hands-on experience in navigating and managing seller and vendor portals with ease is required
• Experience participating in marketplace seller programs on Amazon and/or Walmart
• Strong analytical skills and an innate ability to interpret data, convert data into actionable insights, and develop insights into concise and compelling presentations and stories.
• A keen interest in staying up to date on eCommerce topics, trends, technology, and solutions
• Proficiency in optimizing online assortments and a willingness to learn the operational aspect of ecommerce
• Excellent communication skills to diverse audiences including leadership, customers, strategic partners, etc.
• Proficiency with MS Office Suite (PowerPoint, Excel) required
• An entrepreneurial attitude, and willingness to embrace and drive change and to thrive in a highly changing and dynamic environment.
• A collaborative work ethic and willingness to engage freely and seek new thinking and ideas.
• An intense curiosity and passion to find the answer with limited direction
• The flexibility for occasional travel (up to 25%).

Our Values

At Zep, we have developed a set of values focused on bringing even greater cohesion to our workplace. As part of this plan, we introduced a values framework called S.P.E.E.D. to align with our purpose of making the planet cleaner, safer, and more productive.

• Stewardship: We continuously improve the safety of our people and products, and we protect the planet by innovating solutions to reduce our environmental impact.

• Passion for Problem Solving: We listen to our customers and actively work to find solutions for unique situations. We think creatively to innovate and seize opportunities that will drive growth and make all our customers’ and consumers’ lives better.

• Empowerment: We encourage and lead our people to be accountable by equipping them to make decisions and own the outcome

• Expertise: We create innovative solutions and partnerships that are relevant to service our communities and customers.

• Doing the Right Thing: We expect our people to understand ethical boundaries and be inclusive of other backgrounds, ideas, and perspectives. Demonstrating honesty, respect and integrity in all actions is always expected.

Zep is an Equal Employment Opportunity Employer. All qualified applicants are eligible for consideration for employment without regard to disability, veteran status, or any other characteristics protected by law.