Enrollment Specialist

Description

International College of Health Sciences (ICHS) is seeking an enthusiastic and detail-oriented Enrollment Specialist to support the admissions efforts of the organization. This role is vital in systematically and ethically recruiting qualified applicants for admissions to the College, in accordance with college, state, federal, and accreditation regulations. The ideal candidate will possess strong communication and organizational skills and will uphold the mission, vision, and core values of ICHS. Located in the vibrant Boynton Beach area of Florida, ICHS is dedicated to shaping the future of healthcare professionals through innovative educational approaches.

Onsite: Boynton Beach, FL

Schedule: Tuesday to Saturday, 11:00 am to 8:00 pm eastern

Purpose

The Enrollment Specialist will be responsible for driving the admissions process by managing inquiries, providing clear and accurate information to prospective students, and ensuring all required documentation and compliance standards are met. This position supports prospective students throughout their application process, guides them through the completion of enrollment requirements, and promotes the College’s programs and offerings.

Responsibilities

Admissions Management and Communication

• Independently manage inquiries to achieve prompt contact and performance activity using approved recruitment policies.
• Make prompt and effective contact with inquiries, redirect unqualified candidates, and document all interactions in the College Student Management System.
• Maintain a high quantity of outgoing phone calls and scheduled interviews to meet activity requirements.
• Secure new inquiries through Personally Developed Referrals.
• Address applicant concerns and support their transition into the College.
• Guide prospective students through the completion of the enrollment process and assist applicants in completing program applications.

Compliance and Information Accuracy

• Uphold the highest standard of ethics and truthfulness in communications regarding educational programs, facilities, costs, financing, licensure, completion, graduation, and placement data.
• Provide clear and accurate information per college, federal, state, and accreditation guidelines.
• Ensure compliance with applicable regulations; communication may be monitored/recorded as needed.
• Collaborate effectively across college departments for efficient student enrollment.

Outreach and Events

• Represent the College at high school, community outreach, and other events, schedule and present on behalf of the College.
• Provide tours to prospective students prior to enrollment.

Student Records and Compliance

• Ensure all required enrollment documents are complete and organized before the student attends class.
• Document all recruitment and enrollment activities in the student management system as required by policy.

Additional Responsibilities

• Complete other duties or tasks as assigned.
• Demonstrate a cooperative, professional, and student-focused approach.
• Follow all department and college operating procedures.

Requirements

Qualifications

Education / Experience / Knowledge

Associate’s degree or higher preferred; High school diploma or equivalent required. One (1) to three (3) years of relevant experience or equivalent combination of education and experience.

Required Experience and Skills

• Sincere interest in helping others achieve life goals.
• Excellent written and verbal communication skills.
• Strong interpersonal, organizational, and problem resolution skills.
• Goal-oriented and highly ethical.
• Proficiency in MS Office and basic computer skills.
• Ability to interact effectively as a leader and member of a team.
• Flexibility and adaptability to changing assignments and priorities.
• Ability to manage multiple tasks and meet deadlines successfully.

Desired

• Experience in student recruitment, admissions, or higher education preferred.