Network Engineer - Department of Transportation

The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in one of the nation’s largest cities, while focusing on safety, sustainability, and active public life! For more information about DOT, visit www.sanjoseca.gov/transportation. 

The Department of Transportation is currently seeking to fill 1 vacancy for the Network Engineer position. If you are interested in employment in these classifications, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

The DOT Intelligent Transportation System Unit is responsible for the day-to-day support, operation, maintenance and management of the City’s extensive Intelligent Transportation Systems (ITS) infrastructure, comprising of a copper, fiber and wireless field communications network, video surveillance cameras, traffic signal controllers, advanced vehicle detection systems and sensors, network switches and routers, cybersecurity appliances, and advanced traffic control systems and cloud-based applications. Under the direction of the ITS Manager, the Network Engineer will collaborate with team members to 1) test and pilot emerging ITS technologies, 2) test, deploy and maintain network switches, modems and router, 3) maintain operating systems, databases and server hardware in support of the various ITS applications and traffic control systems, and 4) provide ITS related tech support for other teams within the department and across the City.  

Key duties include but are not limited to:  

• Deploy and maintain Linux, Windows OS, and VMWare systems across a mixture of VM hosts and standalone servers  
• Test, deploy and maintain ruggedized network switches, routers, servers, diagnostic systems, and cellular modems as part of an extensive field Metropolitan Area Network (MAN) encompassing fiber rings, and DSL and private LTE equipment
• Maintain strong relationships with consultants and equipment vendors to build technical expertise to support existing traffic control systems and applications and maintain effective support structure and response times
• Provide limited on-call support, including weekends, when required, such as for major network migration, network outages, and traffic related events   
• Test and deploy new ITS technologies, such as AI driven IP cameras, Lidar systems, and Cloud based ITS applications
• Assist team members in the day-to-day operation and maintenance of the ITS field communications network to ensure high reliability, secured operations, and availability of network resources    

Education: A bachelor’s degree from an accredited college or university in Computer Science, Computer Engineering, MIS, or a closely related field.

Experience: Three (3) years of experience equivalent to performing technical work of complex difficulty to provide desktop, data security, system administration, server, or network support to end users.

Acceptable Substitutions: Two (2) years of related experience may be substituted for up to two years of the education requirement.

Certifications/Licenses:

• Possession of a valid California Driver’s License.
• Possess an industry certification that demonstrates expertise in the relevant information technology field, such as a:
  1. Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise
  2. Cisco Certified Network Professional (CCNP)
  3. Network Associate (CCNA) certification
  4. Brocade Professional IP Administrator (BPIPA) certification
  5. OR an equivalent professional, industry recognized certification acceptable to the City.

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.

• Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

• Analytical Thinking: Approaching a problem or situation by using a logical, systematic, sequential approach.

• Communication Skills: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.

• Constructive Energies: A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude; possessing the inclination to take appropriate action rather than waiting to be told what to do; examples of Constructive Energies include but are not limited to: enthusiasm, honesty, integrity, empathy, dedication, reliable, proactive, respectful, confidence, ethical, and a willingness to help others

• Customer Service: Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.

• Leadership: Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

• Problem Solving: Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

• Project Management: Ensures support for projects and implements agency goals and strategic objectives.

• Teamwork & Interpersonal Skills: Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.