HRIS ANALYST

Professional, technical, and analytical work in the administration, maintenance, and support of the City’s Human Resources Information System (HRIS) and related human resources applications. Maintains employee, payroll, benefits, position, and personnel action data; monitors data integrity; prepares reports and audits; supports system testing and upgrades; and assists users with HRIS processes. Work requires accuracy, confidentiality, independent judgment, and collaboration with Human Resources, Payroll, Finance, Information Technology, Departments, vendors and other stakeholders.

This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

Prepares and/or reviews personnel and payroll documents, including Form I-9 and employment eligibility records, loyalty oaths, insurance and benefits forms, personnel action forms, and requests involving appointments, transfers, demotions, promotions, leaves of absence, separations, and changes in pay rate or status.

Makes entries and maintains employee personal profiles and employment, payroll, benefits, leave, tax, position, compensation, and other personnel data in the HRIS and related systems.

Reviews source documents and electronic workflows for accuracy, completeness, proper authorization, effective dates, funding, and compliance before entering or approving transactions; resolves discrepancies with the originating Department or appropriate staff.

Performs routine audits, reconciliations, and quality-control reviews of employee, payroll, benefits, position-control, and organizational data; researches discrepancies and initiates or coordinates corrections.

Maintains position data and organizational structures, including position status, reporting relationships, pay grades, work schedules, labor distribution, bargaining unit designation, and related attributes, as authorized.

Generates scheduled and ad hoc HRIS reports, queries, dashboards, data files, and analyses to support payroll processing, benefits administration, budgeting, compliance reporting, collective bargaining, public records responses, audits, and management decision making.

Coordinates with Payroll, Budget and Benefits staff to validate pay rates, deductions, eligibility, enrollment, leave balances, and other employee transactions prior to processing; follows up on exceptions and required adjustments.

Reviews system data to identify discrepancies and inaccurate information. 

Monitor employee records for changes involving new hires, terminations, status changes, salary adjustments and qualifying life events.

Coordinates with the Finance Department to troubleshoot system issues and resolve processing errors.

Reconciles monthly bills for insurance and other supplemental benefits and submit timely to Finance for payment. 

Provides functional support to HRIS users; researches system errors, workflow issues, access concerns, and data inconsistencies; resolves issues within assigned authority or coordinates escalation to Information Technology, vendors, or system administrators.

Assists with HRIS configuration, interfaces, implementations, upgrades, patches, enhancements, and annual processing activities; develops test scenarios, validates results, documents defects, and confirms corrective action before deployment.

Maintains and monitors data exchanges and interfaces among HRIS, payroll, benefits, time and attendance, applicant tracking, onboarding, document management, and other authorized systems.

Administers or assists with role-based user access in accordance with approved security protocols; safeguards confidential employee information and promptly reports suspected access, privacy, or data security concerns.

Develops and maintains standard operating procedures, process maps, data definitions, user guides, training materials, and other system documentation; provides individual and group training to users.

Analyzes HRIS workflows and recommends process improvements, automation, controls, and system enhancements to increase accuracy, efficiency, compliance, and user service.

Maintains electronic personnel records and supporting documentation in accordance with applicable public records, records retention, privacy, and accessibility requirements.

Assists with employment verifications, internal and external audits, surveys, special projects, and other Human Resources functions requiring HRIS data or technical support.

Performs related duties as required.

Knowledge, Skills and Abilities: Knowledge of HRIS administration, human resources operations, payroll and benefits processes, personnel transactions, position control, data validation, reporting, and records management. Knowledge of applicable employment, payroll, benefits, privacy, public records, and records retention requirements. Knowledge of internal controls and methods used to maintain reliable and confidential employee data.

Skill in entering, auditing, reconciling, analyzing, and reporting complex data with a high degree of accuracy. Skill in the use of HRIS, payroll, benefits, time and attendance, applicant tracking, onboarding, document management, spreadsheet, database, and reporting applications. Skill in troubleshooting system and workflow issues, documenting business processes, testing system changes, and explaining technical information to non-technical users.

Ability to manage multiple assignments and deadlines; identify inconsistencies and determine appropriate corrective action; interpret policies, procedures, collective bargaining agreements, and system requirements; maintain confidentiality; exercise sound judgment; prepare clear reports and documentation; communicate effectively, verbally and in writing; and establish cooperative working relationships with employees, departments, vendors, and other stakeholders.

Education & Experience Requirements: Bachelor’s degree from an accredited college or university in Human Resources Management, Management Information Systems, Information Technology, Business Administration, Public Administration, or a related field; and a minimum of four (4) years of progressively responsible experience supporting or administering a human resources information system, payroll system, benefits administration system, or closely related enterprise application. Experience in a municipality or other government entity preferred. Previous hands-on experience with Tyler Munis (Tyler ERP), particularly in personnel management, payroll, position control, reporting, system administration, and troubleshooting, is highly desirable. An equivalent combination of education, training, and/or experience may be considered.

Licenses & Certifications: Must possess and maintain a valid Florida Driver’s License and satisfactory driving history throughout employment. Relevant HRIS, payroll, benefits, data analytics, or human resources certification is preferred.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential.

While performing the duties of this job, the employee is frequently required to sit, talk, hear, walk, use hands and fingers to handle or operate objects, tools, or controls, and reach with hands and arms. Tasks involve extended periods at a keyboard or workstation and occasional lifting or moving of office materials and equipment weighing up to 25 pounds.

Work is performed primarily in an office setting within a controlled environment, with occasional exposure to stressful situations, competing deadlines, and interruptions. Occasional work outside normal business hours may be required for payroll deadlines, system maintenance, upgrades, testing, or emergency operations.