Assistant Manager of Affordable Housing Community

Description

Carteret Management Corporation is seeking an ASSISTANT MANAGER who will assist the Manager with the oversight of an affordable housing community conveniently located in downtown Tampa. This position offers full-time employment at a competitive salary with a strong benefit package including:

• Over 4 weeks of total PAID TIME OFF per year
• AFFORDABLE employee health plans with monthly premiums as low as $98 for medical, $24 for dental and $8 for vision coverages including FREE Virtual Healthcare Services with enrollment
• 401K with company-PAID match

Carteret Management is an equal opportunity employer. We promote an inclusive environment that celebrates diverse perspectives, backgrounds and skills in order to best serve the communities in which we operate. Carteret fosters a learning community where employees are teachers and learners who share their knowledge to enhance each other’s growth within the company.

Responsibilities include, but are not limited to:

• Resident Relations: Maintain a positive, customer service-oriented approach to management with a goal of meeting resident and community needs.
• Operations: Assist in oversight of community, including marketing & leasing, monitoring work orders, handling resident concerns or issues, working closely with resident through the recertification process, collect and enter rental payments, manage waiting list and applications.
• Compliance: The property is a Low Income Housing Tax Credit site; all staff must ensure that strictest compliance is maintained with all programmatic standards.
• Administrative: maximize usage of RealPage’s OneSite software for operating efficiency. Answer phones, manage filing (work orders, tenant files, vendor files), generate mailings and tenant notices, answer and address property inquiries.

Requirements

• Excellent customer service skills.
• Experience with affordable programs required.
• This is a LIHTC site; the assistant manager has direct involvement with tenant files and may be required to achieve an industry certification indicating expertise within the first year of employment (i.e. TCS, C3P, HCCP, etc.)
• Proficiency with computers, including Microsoft Word, Excel, Outlook, and RealPage OneSite
• Ability to work cooperatively and effectively with various groups (on-site staff, vendors, corporate team, residents).