RECREATION LEADER

• Customer-focused: You deliver excellent service to participants and the community.
• Adaptable: You enjoy both indoor and outdoor work and are willing to take on a wide range of responsibilities.
• Creative & Energetic: You bring fresh ideas and enthusiasm to the table.
• Team-Oriented: You thrive in collaborative environments and enjoy connecting with people of all ages.

• Monitors and ensures the safe use of program facilities, enforcing rules and ordinances as needed. 
• Maintains cleanliness and organization of recreational facilities, storage sites, and work areas; secures equipment and materials at the close of activities. 
• Conducts facility and grounds safety checks, opens and closes facilities and park grounds, and collects entrance fees (if applicable). 
• Responds to patron inquiries and provides assistance as needed. 
• Assists with facility rentals, including setting up and taking down tables, chairs, and equipment and also with planning and executing events and programs  
• Uses facility reservation software to manage bookings and maintain databases. 
• Handles general customer service and administrative tasks, such as answering phones, greeting patrons, processing transactions, data entry, copying, and filing. 
• Develops and distributes program materials, including flyers, calendars, brochures, and registration forms. 
• Manages inventory and orders materials and equipment; tracks and maintains program supplies. 

• Operates gift shop, including processing transactions, documenting sales, and preparing bank deposits. 
• Issues and collects recreation equipment and supplies. 
• Observes and enforces safety protocols, making proper use of safety equipment as required. 
• Trains new employees by demonstrating proper work methods and procedures. 
• Maintains accurate logs and records of work performed, materials used, and program participation. 
• Leads recreation activities and community outings for programs serving adults with special needs.  
• Performs other related duties as assigned.

Knowledge of:

• Safety principles and procedures, including basic first aid, CPR, and AED for adults and children. 
• Basic safety protocols and procedures related to recreation program area(s) and facilities.
• Standard office practices and procedures, including the use of standard office equipment, basic record keeping, arithmetic, and computer applications related to the work.
• Safe work practices, including proper driving techniques and workplace safety regulations. 
• Basic computer skills and software applications relevant to the role. 
• Cash handling procedures and register operation. 
• Proper English usage, including spelling, grammar, and punctuation. 
• Effective communication and interpersonal skills for working with people of all ages, backgrounds, and communities while representing the City professionally.
• Customer service techniques to provide a high level of service to the public, vendors, contractors, and City staff. 

Ability to:

• Work independently while overseeing facilities and user groups. 
• Learn, understand and apply facility use policies and procedures effectively. 
• Provide courteous and professional assistance to facility patrons. 
• Lift, move, and arrange tables, chairs, and equipment for community events and meetings. 
• Utilize basic computer systems to enter and retrieve data for class registration and facility reservations. 
• Adapt to changing job responsibilities with flexibility and a positive attitude. 
• Respond calmly and effectively to medical emergencies, providing basic first aid and CPR as needed. 
• Maintain facilities and equipment in a clean, safe, and secure manner. 
• Operate modern office equipment, including computers and relevant software programs. 
• Perform accurate arithmetic calculations for basic transactions and record-keeping. 
• Conduct routine equipment maintenance and ensure proper functionality. 
• Keep accurate logs, records, and documentation of work performed. 
• Follow oral and written instructions with attention to detail. 
• Organize tasks, set priorities, and meet critical deadlines efficiently. 
• Communicate clearly and professionally, both verbally and in writing. 
• Exercise sound judgment, initiative, and discretion within established policies and procedures. 
• Build and maintain positive working relationships with colleagues, patrons, contractors, volunteers and vendors.

Education and Experience:

Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain knowledge and abilities would be:

• Must be 18 years of age or older.
• High school diploma or equivalent (GED).  

Licenses and Certifications:

• Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.
• Must obtain American Red Cross First Aid Certificate and CPR Certificate for infant, child, and adult within 30 days of employment.