Service Advisor - Experienced

Professional, experienced Service Advisor needed to join our elite team at Sunset Automotive Group, a locally and family-owned company of new car dealerships with 10 brands at 11 locations across Sarasota and Manatee counties.

Experience advising automotive service customers and developing relationships with new and existing customers required. Reynolds & Reynolds and x-time experience very helpful.

Automotive Service Advisor Duties

Service Advisors are the faces of our dealership service departments to our valued service clients. It is vital for a person in this position to have great communication skills as well as solid automotive knowledge in order to adequately relay service needs between our valued clients and our service team. As a service advisor, you will be doing the following:

• As the first point of contact for automotive service customers, show outstanding customer service.
• Use active listening to engage and understand the customer's vehicle issues and concerns.
• Create repair order and communicate vehicle needs clearly to service technician.
• Communicate vehicle diagnoses and maintenance needs to customer. Advise and sell needed work.
• Follow up on vehicles throughout the repair process, keeping customer updated.
• Interact with customers, vendors, and technicians in a professional manner at all times.

Automotive Service Advisor Requirements

Service Advisors with Sunset Automotive Group are required to hold to our company values of honesty, integrity, and outstanding customer service. Other Service Advisor requirements include:

• Must be approachable, helpful, and have outstanding customer service skills.
• Strong automotive knowledge and experience required.
• Experience with Reynolds & Reynolds and x-time preferred.
• Experience with luxury vehicle clients helpful.

Sunset Automotive Group Benefits

As a member of the Sunset Automotive Group family, you will be part of a respected, family-owned dealership group that has been in business in our community since 1979. In addition to the benefits of working for a stable organization and outstanding earning potential, you will be eligible for the following benefits:

• Highly competitive (and stable) pay plans
• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) Retirement Plan
• Paid Time Off available after 6 months of employment
• Company-paid Factory Training
• Employee Discounts at all Sunset locations
• And more!

Become a part of the fantastic team at Sunset Automotive Group. If interested, fill out our 5 minute application. Check out the difference in the Sunset Automotive Group family for yourself.