- Location
- Cooper House, Australia
- Type
- Full-time
- Department
- Administration
- Source
- Workday
Description
Join a Team Where Your Work Truly Matters
Administration in aged care is more than schedules, systems, and paperwork — it’s about supporting the people who care for others every day. At Wesley Mission Queensland (WMQ), our Residential Aged Care teams work with purpose, compassion, and respect to create environments where residents feel safe, valued, and at home.
Our team at Chermside is seeking a dedicated Administration Officer to play a vital role in keeping our facility running smoothly and supporting quality care outcomes.
Why Join WMQ Residential Aged Care?
Working in residential aged care means being part of something meaningful. Your contribution supports residents, families, and care teams alike — ensuring services are delivered with dignity, efficiency, and heart.
At WMQ, we offer more than just a job:
Purpose-driven work – Make a genuine difference in a residential care environment
Supportive team culture – Work alongside people who share your values
Career development – Structured induction, mentoring, and growth opportunities
Your Role as Administration Officer
As an Administration Officer, you’ll contribute to the efficient day-to-day operations of the facility, providing high-quality administrative support in a busy and rewarding aged care environment. Your role will include:
Delivering professional, customer-focused administrative support
Managing invoicing, purchasing, accounts reconciliation, and stock control
Coordinating roster changes and staffing updates using Kronos
Processing maintenance requests and overseeing local building works
Supporting recruitment, onboarding, and staff orientation
Participating in quality, compliance, and continuous improvement activities
Handling non-clinical enquiries and complaints under delegation
Supporting safe, compliant operations in line with WHS and NDIS requirements
Supervising a part-time Administration Officer where applicable
What We’re Looking For
Strong interpersonal, written, and verbal communication skills
Excellent organisation and time management in a busy office environment
Experience using Microsoft Office and administrative systems
Sound knowledge of finance processes, invoicing, GST, and stock control
Understanding of staffing workflows within aged care
Commitment to confidentiality, quality improvement, and customer service
Current Australian Driver’s Licence and willingness to drive for work
A Valuable Addition, Yet Not a Must-Have
Diploma in Administration
Certificate IV in Training and Assessment (or working towards)
Previous experience in aged care, health, or community services
Essential Requirements
Proof of vaccination status as required by legislation and WMQ policy
Relevant probity checks
NDIS Worker Screening Clearance
