Administration Officer

• Full-Time Contract | Until December 2027
• Salary: $81903 + Super + Not for Profit Salary Packaging
• Location: Dubbo NSW 2830
• Make a meaningful difference to the lives of Australians in need!

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose.

Your Opportunity

Every day, behind life-changing services are people who keep everything running smoothly. As our Administration Officer based in Dubbo, you'll play a vital role supporting teams that work alongside Australians facing challenges, while providing essential administrative and operational support across our Murrumbidgee, Central and Western service teams. Helping to connect people, programs and operations, you'll ensure our services run efficiently and our frontline teams can focus on delivering positive outcomes for individuals, families and communities. This fixed-term parental leave cover opportunity through to December 2027 is ideal for an organised and proactive administrator who enjoys building relationships, coordinating competing priorities and delivering high-quality support in a purpose-driven environment.

Your key responsibilities will be to:

• Provide administrative and operational support to service teams across the Murrumbidgee, Central and Western regions, ensuring efficient communication, coordination and service delivery.
• Manage reception and front-of-house enquiries, visitors and phone calls.
• Respond to enquiries and complaints professionally and confidentially.
• Coordinate meetings, including invitations, room bookings, catering and minute-taking.
• Prepare correspondence, reports and administrative documentation.
• Process financial transactions, petty cash and corporate card expenses in line with policy.
• Organise travel and accommodation arrangements as required.
• Maintain administration systems including diaries, records, filing and archiving.
• Monitor office supplies and maintain inventory of office assets.
• Build positive relationships with internal and external stakeholders to support service delivery.

Requirements for Success

• Previous experience in an administration or business support role.
• Experience preparing meeting packs, agendas, minutes and reports.
• Strong organisational skills with the ability to prioritise competing tasks.
• Excellent written and verbal communication skills.
• Demonstrated ability to maintain confidentiality and professionalism.
• Sound knowledge of administrative systems and office procedures.
• Proficiency in Microsoft Office applications including Word, Excel and PowerPoint.
• Ability to work collaboratively within a team and build effective stakeholder relationships.
• Relevant qualifications in Administration, Business or a related discipline are desirable.
• Current NSW Drivers Licence

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.  

Your benefits  

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including: 

• Rewarding work – every day you know you’re making a real difference  
• Not-for-profit salary packaging, reducing your tax (details via AccessPay) 
• Free external, confidential counselling and access to chaplaincy support  
• Volunteering opportunities   
• Opportunity to purchase additional annual leave 
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off 

Our culture   

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.    

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. 

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.  

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details. 

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]   

Find out more about a career with Mission Australia.   

How to apply  

Click ‘Apply’ and send your application today!  

As a committed Circle Back Initiative employer, we will respond to your application.  

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you                  

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