engineer II , Connect Program- ST, Seattle WA

We are seeking an Engineer II to collaborate on the design, development, support, and modernization of enterprise retail integration platforms. This role is responsible for cloud-native applications, retail pricing and product management tools, system integrations, observability initiatives, CI/CD automation, and production support across multiple retail partners. The ideal candidate combines deep software engineering expertise with cloud architecture knowledge, DevOps practices, and experience integrating complex enterprise systems.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Technical Design and Implementation

• Participates in planning, decomposing, estimating, scheduling, prioritization and resource allocation exercises.
• Assists in prototypes for complex problems as appropriate, earning to build incrementally, with an eye toward vision of the final product. Provides transparency in approach and progress, throughout the process.
• Engages in the solution design process. Participates in requirements gathering and backlog refinement, assists with systems approach, helps with project initiation, contributes to functional design, and delivers technical design and development.
• Develops software solutions to business problems. Leverages established design patterns and coding standards. Builds solutions that are secure, durable, scalable, flexible, and accessible and proactively mitigate against production support issues.
• Automates test coverage per platform capabilities and requirements. Assists with manual system and integration testing efforts.
• Contributes to the deployment approach, including planning and execution, data conversion approach, script development and execution, warranty period and transition of the solution to the platform's operational context.
• Learns to operate effectively in both waterfall and Agile Software Development Lifecycle (SDLC) processes and methodologies.
• Participates in the Platform Stewardship portfolio. Contributes to the vision, roadmap, and platform investments needed to take our business solutions to the next level. Helps to identify, influence, sell and prioritize innovative platform opportunities, as well as technical debt.
• Partners with cross functional teams, such as Infrastructure, Security, Architecture, QA and key Development teams, to strengthen and elevate the platform from a technology perspective. Successfully contributes to designs and solutions through enterprise processes and governance to ensure compliant, secure and supportable solutions.
• Contributes to the platform development community by providing input, content and feedback on design patterns, coding standards, and shared libraries.

Leadership

• Initiates and facilitates team meetings to socialize technical ideas, encourages a culture of technical excellence among peers, and identifies good opportunities for adopting innovation.

Business Capability Portfolio

• Consults in the IT planning process by providing application and platform expertise for new business capabilities under consideration.

Production Support for application and platform components

• Fulfills responsibilities for on call support, including potential coverage of pager rotation.
• Collaboratively and effectively diagnoses, troubleshoots and remediates incidents and problems to support the end user community. Participates in root cause analysis efforts to identify and implement solutions to operational issues.
• Maintains and reports operational Key Performance Indicators (KPIs) on items such as performance, service incidents and tickets set forth by the organization leadership.
• Creates and maintains documentation supporting training, system administration, deployment, and operational processes and procedures.

Basic Qualifications

• 4 years of professional industry experience with software development
• Bachelor’s degree in Computer Science or related field
• Languages: C#, SQL, XAML
• Required: C#, .NET Framework, Modern .NET (8/9/10+), ASP.NET Core, REST APIs, SQL Server
• Nice to have: Blazor, Azure SDKs
• Development Framework |Tools: WPF, MVVM, .net [core|full], GIThub, ASP.net, Splunk, Jira, Confluence
• DevOps - Required:GitHub, GitHub Actions, CI/CD Pipelines
• Nice to have:Infrastructure as Code, Automated Testing Frameworks
• Operation Systems: Windows 10, Windows Server 2016 – 2019

Required: REST APIs, OAuth/JWT Authentication, Certificates and key management, Event-driven architecture

Platforms: Azure & AWS

• Required: Microsoft Azure, Azure Functions, Azure Storage, Azure Event Hub, Azure Key Vault
• Nice to have: AWS, Terraform / OpenTofu

Preferred Qualifications

Technical Proficiency

• Experience in iterative Programming and Prototyping
• Strong debugging and problem solving skills
• Ability to analyze, diagnose and propose solutions to user problems.
• Knowledge of data structures, algorithms and computer science concepts relative to the platform.
• Ability to incorporate best practices and established design and implementation choices toward building secure, scalable, durable, flexible, accessible solutions.
• Ability to write and value high quality, reusable software with minimal defects.
• Ability to learn and incorporate new technologies, concepts and development languages.
• Understanding of relevant data transport mechanisms and integrations including synchronous, asynchronous, bulk data, tightly and loosely coupled methods.
• Ability to learn new concepts and technical implementation of application architecture, infrastructure and security.

Domain Proficiency

• Basic understanding of relevant platform and applications, including established API’s, system activity components, process flows, the underlying data model, implementation specifics of important business rules, batch jobs, user interface components, and application configuration.
• Ability to design and develop relevant enhancements on top of industry COTS (Commercial Off the Shelf) applications that differentiate and/or provide competitive advantage.
• Familiarity with business context and trends, as well as the business customers’ opportunities. Awareness of the functional aspects of the solution.

Interpersonal Skills

• Ability to work with process owners to identify information technology solutions that enable business process improvements
• Excellent verbal and written communication skills
• Ability to negotiate priorities, approach, designs and ideas with team members and customers
• Strong analytical and problem-solving skills
• Ability to balance multiple priorities and meet deadlines
• Ability to use business knowledge, sound judgment, and resourcefulness to proactively move efforts forward

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

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Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.