Field Service Engineer/Technician

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty at least satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required and expected. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to read and interpret mechanical, electrical, electronic, etc. prints and other related technical documentation.
• Knowledge of the fundamentals of customer service for phone and face-to-face contact with customers.
• Structured, proactive and goal-oriented way of working.
• Displays enthusiasm for complex machine processes in mechatronics, electrical and controls
• Intermediate PC skills/knowledge (CS-SalesForce, MS Office environment, Internet, email, etc.)
• Strong work ethic, drive to succeed, customer service orientation as well as strong organizational, communication, and interpersonal skills and ability to multi-task and meet deadlines in a fast-paced environment.
• Willingness to travel (75% - 90%) for service assignments throughout the USA and some international on short notice and varying duration.
• Displays genuine interest in helping the customer and solving their problems.

Education and/or Experience

Associate's degree (A. A.) from an accredited two-year college or technical school plus 2 years of experience or equivalent combination of education and related experience.