- Location
- RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO, Canada
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Engineering
- Seniority
- Senior
- Closing date
- Today
- Source
- Workday
Description
Job Description
This is a foundational opportunity to deliver AI-driven operational transformation within RBC Operations Technology, with a strong emphasis on process automation and intelligent workflow design. You will join a team that thinks progressively and works collaboratively, shaping the technical direction of AI across the bank.
As a Product Engineer, you will bridge product strategy and engineering excellence, influencing how AI is built, deployed, and scaled to transform banking operations through sophisticated workflow automation. You will own the solution design and drive the technical strategy for intelligent agentic systems and automated workflows, improving operational efficiency and enhancing employee experiences within the CODI program. This hybrid role combines software development, AI integration, and deep workflow expertise to build reliable, scalable, and user-centric AI applications that drive next-generation operational efficiency.
What will you do ?
Solution Design: Translate product and business requirements into comprehensive technical solutions, mapping product vision to system architecture, technology stack decisions, and design patterns for operational AI use cases and automated workflows. Work with Product Managers, Designers, and Engineers to understand requirements, propose technical approaches, and validate feasibility
AI Agent & Portal Technical Ownership: Own the technical vision for intelligent agentic systems and the portal infrastructure that enables human interaction with agent-integrated workflows; drive decisions around RAG systems, prompt engineering, agent orchestration, and modern web development patterns (React, micro frontends)
User-Centric Problem Solving: Think deeply about user problems and operational workflows; help define solutions rather than simply implementing requirements. Analyze user feedback and usage data to identify improvements and inform design decisions
Development Support & Guidance: Provide technical direction and mentorship to development teams; ensure solutions align with defined technical patterns, quality standards, and architectural governance
Enterprise Knowledge Systems: Act as a knowledge engineer for enterprise knowledge, documentation, and retrieval systems that power AI assistants and search capabilities
Solution Validation & Iteration: Evaluate prototyping outcomes, analyze usage patterns and operational behavior, identify technical risks and opportunities, and iterate on designs based on development insights and production learnings
Cost & Performance Analysis: Conduct cost analysis across platforms and technical approaches; suggest improvements based on user behavior, operational efficiency, and enterprise constraints
Technical Governance Collaboration: Partner with Solution Architects on governance and platform-level design; ensure application designs comply with enterprise standards while solving specific operational use case challenges
Rapid Prototyping: Build working prototypes that demonstrate future state solutions to stakeholders and users. Prototype and ship features quickly to validate concepts and gather feedback; balance innovation with production-grade reliability
What do you need to succeed ?
Must have:
Ability to design end-to-end technical solutions that balance business requirements, technical feasibility, and operational constraints.
Fluency in Python, JavaScript, and/or Java.
Strong hands-on experience with AI agent development (LLM integration, prompt engineering, agentic workflows) specifically in orchestrating complex operational processes.
Proven experience with workflow automation platforms such as Camunda, Pega, or similar BPM/RPA tools, including design, implementation, and integration patterns.
Track record of rapid prototyping and validation, moving from concept to working solutions quickly.
Nice-to-have:
5+ years of modern full-stack web application development experience (React, API design, scalable systems)
Understanding of enterprise banking operations and operational workflows.
Experience with responsible AI, governance frameworks, and AI quality/monitoring.
Background as a knowledge engineer or experience building enterprise knowledge and retrieval systems.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Access to a variety of job opportunities across business and geographies
#LI
Job Skills
Active Learning, Agentic AI, Agile Methodology, Application Integrations, Camunda (Platform), Design Systems, Detail-Oriented, Emerging Technologies, Enterprise Application Delivery, Group Problem Solving, Large Scale System Design, Pega BPM, Pega Robotic Process Automation (RPA), Programming Languages, Prompt Engineering, ReAct Framework, RESTful API Design, Software Development Life Cycle (SDLC)Additional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
