Senior Director of ReStore

Description

Madison, Wisconsin | Full Time | Monday-Friday | Salary: $85,000-$115,000  

We're looking for more than an operator. We're looking for a culture builder, change leader, and strategic thinker who can help shape the future of Habitat Dane's ReStore operations. The ideal candidate is energized by continuous improvement, embraces innovation, and is willing to challenge "the way we've always done it." They understand that building strong teams, developing people, and creating an outstanding culture are just as important as achieving financial results. 

Guided by our values of being Curious, Innovative, Compassionate, Optimistic, and Respectful, this leader will help foster an environment where people feel engaged, supported, accountable, and empowered to grow. This role will lead teams through growth and change while ensuring Habitat Dane remains focused on what matters most: serving our community and helping families build strength, stability, and self-reliance through homeownership. 

The Opportunity 

As Senior Director of ReStore, you will provide strategic and operational leadership for ReStore East and ReStore West, overseeing approximately 20 team members across retail operations, warehouse and logistics, transportation, and support functions, while partnering with a dedicated volunteer base that helps power our mission. 

In this role, you will: 

• Shape the future vision and long-term strategy of Habitat Dane's ReStore operations. 
• Lead operational improvements and change initiatives that enhance efficiency, team engagement, and customer experience. 
• Develop managers and future leaders through coaching, mentoring, and performance development. 
• Oversee retail sales, merchandising, inventory management, donation acquisition, warehouse operations, fleet management, and logistics. 
• Establish performance metrics and accountability systems that support operational excellence and financial sustainability. 
• Identify opportunities for revenue growth, process improvement, and community impact. 
• Partner with senior leadership to support organizational priorities and long-term growth. 
• Ensure facilities, operations, and teams operate safely, effectively, and in alignment with Habitat Dane's mission and values. 

What We're Looking For 

Beyond technical qualifications, we're seeking a leader who combines strong business acumen with a passion for people and mission. 

The successful candidate will: 

• Bring seven or more years of progressive leadership experience in retail, operations, logistics, warehousing, procurement, or business management. 
• Have experience managing multiple functions, locations, or operational teams. 
• Build trust and credibility across all levels of an organization. 
• Balance strategic thinking with hands-on execution. 
• Develop and mentor leaders while creating an engaged workplace culture. 
• Lead with humility, emotional intelligence, accountability, and optimism. 
• Demonstrate strong financial and analytical skills, including budgeting and performance management. 
• Have a proven track record of building teams, improving operations, and achieving measurable results.