IT Analyst – Business Partnering & Digital Solutions (Project-based)

Life tastes better with ice cream 

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. 
  

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.  

What truly sets us apart is how we work.  

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.  

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.  

The role

The IT Analyst serves as a key business partner to local stakeholders by supporting business applications, identifying process improvement opportunities, and delivering automation solutions. This role is responsible for managing manual process workarounds, developing productivity tools using Microsoft technologies (Power BI, Power Apps, VBA Macros, and Power Automate), and coordinating IT asset lifecycle management, including device refresh and replacement activities. The IT Analyst also acts as Test Lead, coordinating testing activities to validate solution quality and readiness for deployment.

What you'll be responsible for:

Business Partnering

• Act as the primary IT contact for business teams and key stakeholders.
• Understand business requirements and translate them into effective technology solutions.
• Provide support for local applications and ensure business continuity through effective issue management and process workarounds.
• Process Automation & Digital Solutions
• Design, develop, and support automation solutions using:
  • Power BI
  • Power Apps
  • Power Automate
  • Excel VBA/Macros
• Build dashboards, reports, and low-code applications that improve productivity and decision-making.
• Identify opportunities to streamline and digitize manual processes.
  

IT Asset Management

• Manage IT asset lifecycle activities, including deployment, inventory management, replacement, and refresh programs.
• Coordinate hardware replacement initiatives and ensure accurate asset records.
• Support onboarding and offboarding activities related to IT equipment.
• Test Leadership
• Lead test planning and execution, agreeing scope and acceptance criteria with business and IT teams.
• Coordinate user acceptance testing (UAT), support testers, and track progress.
• Coordinate defect fixes and retesting, report results and risks, and obtain business sign-off before deployment.
• Collaboration & Support
• Partner with business and IT teams to deliver continuous improvements.
• Develop user documentation and provide end-user training when required.
• Ensure solutions align with company standards, security requirements, and best practices.

We're looking for someone who:

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
• Experience in business-facing IT support, business analysis, or application support.
• Strong proficiency in Power BI, Power Apps, Power Automate, and Excel VBA/macros.
• Excellent analytical, problem-solving, and stakeholder management skills.
• Experience in IT asset management and hardware refresh programs is an advantage.
• Experience in leading test planning, user acceptance testing (UAT), defect management, and test reporting for business applications or digital solutions.

What you'll get

Alongside meaningful work and strong development, we offer a reward package that typically includes

• Market-competitive pay and performance related rewards

• Flexible ways of working

• Support for health, wellbeing and life outside of work

• Time off to rest and recharge

• Ongoing learning and development opportunities

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! 

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact

• Free to move fast, experiment and challenge how things are done

• Continuous learning and development as the business grows

• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps. 

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.