Program Coordinator Study Away and Global Experiences

Number of Positions In Requisition

1

Job Details

Manages Study Away program applications, materials, enrollments, student advising and support services for Study Away and International Exchange Programs. Advises students on Study Away and Global experiences and requirements. Supports Study Away director with orientation, outreach, advising, program development and assessment for Study Away and Global Experiences. Manages credit bearing student exchange programs and inbound exchange processes in collaboration with the Director of International Student Programs. Works with Director of Study Away Programs on office programming and communications.

Job Description

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Support Study Away director on implementing Study Away programming including information session, pre-departure programming, campus events such as the Study Away short course showcase and Study Away Fair, and flyers and social media. Oversees office web materials and resources.
• Manage Study Away application and pre-departure document audit and processes; works with campus offices and external partners to coordinate Study Away enrollment and return documentation. Manages visa batch processing and Schengen documentation
• Advises students on Study Away and Global Experience options, predeparture and returning processes, including orientation sessions and curriculum
• Manage Study Away Peer Mentor program and Study Away Student worker team of Study Away ambassadors and Student Office Assistant.
• Provides off hours emergency support for Study Away program participants if needed
• Oversee enrollment and onboarding process for International Exchanges and advises and supports exchange programs.
• Handles general and program specific questions, requests for information, appointment scheduling, office communications, application and program advising for Study Away and International Student Programs. Maintains and organizes up to date program information, list of contacts and emergency operations plan.
• Works with Director of Study Away to transcript grades and credits
• Coordinates office management and space requests for Study Away team and programs
• Works with Director of ISP as additional Designated School Official (DSO) in SEVIS for I-20 management
• Serves as a point of contact for students and faculty regarding travel requirements and programs
• Other various support functions as assigned by supervisors and Academic Affairs

Competencies (Knowledge, Skills, and Abilities Required):

• Experience in student advising and program management for international education programs
• Demonstrated ability to communicate and work effectively across cultural differences with diverse groups of students, faculty, staff, parent, and external program partners
• Emergency response experience preferred

Minimum Education and Experience Requirements:

Education:

• Bachelor’s degree required.
• Masters degree in International Education or related field is strongly preferred.

AND

Experience:

• 3-5 years of experience in International Education

Additional Information

• Experience with Terra Dotta and SEVIS strongly preferred.
• Proficiency with Microsoft Word, Outlook, Excel, Teams, and Box required

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Philadelphia University

Primary Location Address

3243 School House Lane, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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