Key Account Manager

Role Summary 

 
The Oncology Key Account Manager is a Field-based and customer-facing role with frequent travel within the assigned territory, as well as regular internal meetings. You will own territory performance for our in-label Gastrointestinal (GI) and Pan-Tumor Oncology portfolio by building trusted, long-term partnerships with oncologists and the broader cancer care team in an expanding tumor setting within Oncology at AstraZeneca. This role blends in-field selling excellence with strategic account leadership, requiring strong learning agility, analytical thinking, and the ability to translate insights into action. In collaboration with the Medical Science Liaison (MSL), you will also serve as a key voice of the field—sharing customer, market, and pathway insights internally to help shape our strategy and continuously improve our impact for patients. 

Key Responsibilities 

• Commercial excellence: Demonstrate disciplined selling behaviours, strong CRM hygiene, effective call planning, and consistent follow-through on account plans to meet or exceed performance goals. Support account performance analysis, identify risks/opportunities and implement corrective actions quickly. 

• Scientific & clinical dialogue: Engage healthcare professionals in high-quality conversations on approved indications and the efficacy/safety profile to support appropriate, in-label use. 

• Account management & stakeholder network: Build and deliver a territory strategic plan (targeting, account objectives, call planning). Develop a trusted network with key external stakeholders (examples are oncologists, nurses, pharmacists, administrators, pathway/committee members where appropriate) and coordinate effectively with internal partners. 

• Insights to impact: Capture, synthesize, and share relevant field insights internally (account potential, patient pathway, access dynamics, competitor activity, unmet needs, prescribing patterns) to inform strategy and improve execution. 

• Training & continuous learning: Successfully complete all required training and product/knowledge certifications; maintain a strong learning mindset and willingness to adapt as science and the environment evolve. 

• Compliance & ethics: Operate fully within all applicable laws, regulations, and company policies. 

Qualifications 

• Education: Bachelor’s degree in business, life sciences, medicine or pharmacy (or a related field or equivalent experience). Higher education is a plus. 

• Experience: Prior (field) experience in oncology, specialty care, or complex clinical environments. Proven success in field sales, key account management, or a customer-facing commercial role with measurable outcomes is a plus. Experience using data to drive territory decisions (segmentation, targeting, opportunity sizing, performance tracking) is a plus. 

• Capabilities & mindset: Demonstrated strategic and analytical thinking, strong planning and communication skills, and the ability to learn complex information quickly. High flexibility, resilience, curiosity, and a competitive, growth-oriented approach to goals and feedback. 

• Languages: German and/or French proficiency (business level) and the ability to communicate in English. 

Success profile (what “great” looks like) 

• Trusted external and internal partner: Builds credibility and durable relationships through customer-centric behaviors and ethical, compliant engagement. Brings value to office-based roles by co-shaping brand strategies and marketing material through relevant insights. 

• Strategic and insight-driven executor: Connects strategy to daily priorities and executes with discipline; adapts quickly as conditions change. Uses data and customer insight to prioritize accounts, improve impact, and elevate field execution. 

• Learning agility and competitive mindset: Learns science, products, and the local environment rapidly; seeks feedback and improves continuously. Takes ownership of goals, persists through challenges, and elevates standards for performance.