Proposal Engineer

Company Overview

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry.  We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

 

Nikkiso Cryogenic Services (NCS) is an industry leader in the provision of services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets. Boasting a vast portfolio of innovative solutions, cutting-edge technology, and expert services, the company stands tall as a go-to service provider for a wide range of clients. The company has carved a niche for itself in the market with its consistent delivery of top-tier services that are tailored to meet the specific needs of each industry. Our products have been instrumental in enabling customers to realize safer, greener, and more sustainable operations. From liquefied natural gas (LNG) systems to industrial gas equipment, every product is designed and manufactured with the utmost consideration for safety and environmental sustainability.

 

 

Job Overview

Nikkiso Cryogenic Services is not just a leading service provider to a range of industries, but also a champion of safer, greener operations. Its products and services are designed to meet the dual objectives of operational efficiency and sustainability, helping clients achieve their goals while minimizing environmental impact.

 

Reporting to the Business Line Manager, the Proposal Engineer is responsible for managing the quotation and sales administration topics from NIKKISO After Sales Department (NCS).

 

Responsibilities

Summary/Objective:

 

• Preparation of quotations for aftermarket inquiries related to cryogenic pumps and systems, including both reciprocating and centrifugal pump technologies, CO2 recovery plants, Turbo expander systems and other Nikkiso products.
• Recording / Managing of the quotations in local ERP as well as Salesforce.
• Preparation of repair quotations for all Nikkiso after sales products, with active monitoring of repair schedules with internal & external stakeholders to ensure on-time delivery.
• Collaboration with workshop for the preparation and review of repair damage and inspection reports.
• Support to sales managers of Long-Term Service Agreements (LTSAs), from initial concept through final contract tailoring, cost modelling and pricing, catering all segments of Nikkiso Products.
• Leadership of technical discussions / negotiation support for segment managers related to LTSAs.
• Cross-functional coordination with Operations, Purchasing department. This role is not an external sales role, however, there may be times when inside sales support may be required by visiting customers
• Representation of the company at trade fairs and industry exhibitions.
• Coordination with Nikkiso manufacturing sites / Headquarter to ensure seamless quote / order / repair execution covering all Segments.
• Creation, maintenance, and control of system articles (part numbers) to ensure data accuracy.
• Follow-up and collection of overdue receivables in coordination with the finance team.
• Onboarding, mentoring, and development of new team members.
• Knowledge transfer and training to enhance team capability and consistency.
• Developing materials for internal procedures through photos / Videos and documentation.
• Assignment, coordination, and monitoring of tasks within the back-office team to ensure effective workload distribution.
• Managing & developing the back-office team.
• Support Marketing strategies execution, cold calls etc.

Qualifications

Education, Experience and Skills:

• Bachelor of Science in Chemical, Electrical or Mechanical Engineering. Candidates without an engineering degree will be considered if they can show strong technical knowledge and relevant experience on back office and sales support activities.
• Experience in engineered equipment spare parts & service proposals
• Strong technical background and good communication skills are a must; knowledge of cryogenic process plants is a plus.
• Ability to understand a client’s specifications and weigh them against a solution that will be a win-win both for the company and the client.
• Ability to understand technical drawings and technical documentation.
• Work with Engineering team to develop proposal when necessary.
• Understanding the need and following through on sales documentation.

Work Environment & Physical Demands:

• Stand, walk, sit, talk, hear, type, and write.
• Reach with hands and arms, bend, stand on a stool or climb, and use fingers and hands to feel objects, tools, or controls.
• Use standard office equipment such as computers, telephones, printers, copiers, etc.
• Lift files and open desk drawers and filing cabinets.
• Lift 10-20 pounds.
• Work in both office and shop environments at Customer Center.
• Travel as needed.