- Location
- Toronto, ON
- Type
- Full-time
- Department
- Human Resources
- Seniority
- Manager
- Source
- PCRecruiter
Description
As the Global Benefits Lead, you will be responsible for leading the design, governance,
administration, and continuous improvement of the company’s global benefits programs.
This role will influence global benefits strategy, support competitive and cost-effective plan
design, and partner closely with internal and external stakeholders to ensure programs
remain compliant, sustainable, and aligned with business and employee needs.
This role is ideal for someone with strong analytical capability, deep benefits expertise, and
the ability to translate data, market practice, and business requirements into practical
recommendations and effective program delivery.
KEY RESPONSIBILITIES
Global Benefits Strategy and Plan Design
• Lead the design, review, and optimization of global benefits programs, including
medical, dental, vision, disability, life insurance, retirement savings, and related
employee benefit plans.
• Conduct annual reviews of global benefit plans and spend to identify short- and
long-term opportunities to improve competitiveness, cost effectiveness, employee
experience, and sustainability.
• Develop data-driven recommendations that align benefits strategy with business
priorities, market practice, compliance requirements, and employee needs.
Vendor Management and RFPs
• Lead benefits RFPs for plan redesign and vendor selection, including requirements
development, selection criteria, evaluation, eAuction support, implementation
planning, communication planning, and change management.
• Manage global vendor, broker, and consultant relationships to ensure strong service
delivery, effective issue resolution, and ongoing program improvement.
• Partner with external brokers and advisors to evaluate plan performance, market
trends, renewal activity, and cost management opportunities.
Benefits Administration and Compliance
• Oversee annual open enrollment processes in the US, including planning, employee
education, testing, communications, and issue resolution.
• Maintain benefits plan configuration in Oracle HCM and act as the primary benefits
support contact for HR teams to investigate, review, and resolve configuration or
administration issues.
• Complete required annual compliance reporting and support ongoing compliance
activities across applicable benefit programs.
• Partner with HR, Finance, Payroll, Legal, regional teams, brokers, consultants, and
vendors to ensure benefits programs are administered accurately, consistently, and
in compliance with applicable requirements.
Pension Plan Support
• Support annual pension plan audits as required for Canada and the US.
• Facilitate pension committee meetings in Canada and the US by reviewing
materials, coordinating with consultants, preparing meeting inputs, and ensuring
appropriate representation.
• Coordinate employee education sessions for Canada and the US, including
scheduling external educators, preparing materials, participating in sessions, and
identifying local support as required.
Employee Support and Subject Matter Expertise
• Provide subject matter expertise and escalation support for complex benefits and
pension inquiries.
• Support employee communications and education to improve understanding of
benefits programs and changes.
• Monitor opportunities to improve processes, employee experience, governance, and
service delivery across benefits programs.
QUALIFICATIONS AND EXPERIENCE:
• University degree in Human Resources, Finance, Business, or a related field
preferred.
• Minimum of 7 years of progressive benefits experience, including plan design, cost
analysis, vendor management, benefits administration, and program governance.
• Direct experience leading or supporting benefits redesigns, vendor changes, RFPs,
implementations, and change management activities.
• Experience with Oracle HCM Benefits and Compensation, or a similar HRIS
platform.
• Direct experience with global benefits is an asset.
• Strong analytical, numerical, and data manipulation skills, with the ability to
interpret data, identify insights, and develop practical recommendations.
• Advanced Excel skills.
• Strong project management, stakeholder management, communication, and
problem-solving skills.
• Ability to work with confidential information, manage competing priorities, and
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administration, and continuous improvement of the company’s global benefits programs.
This role will influence global benefits strategy, support competitive and cost-effective plan
design, and partner closely with internal and external stakeholders to ensure programs
remain compliant, sustainable, and aligned with business and employee needs.
This role is ideal for someone with strong analytical capability, deep benefits expertise, and
the ability to translate data, market practice, and business requirements into practical
recommendations and effective program delivery.
KEY RESPONSIBILITIES
Global Benefits Strategy and Plan Design
• Lead the design, review, and optimization of global benefits programs, including
medical, dental, vision, disability, life insurance, retirement savings, and related
employee benefit plans.
• Conduct annual reviews of global benefit plans and spend to identify short- and
long-term opportunities to improve competitiveness, cost effectiveness, employee
experience, and sustainability.
• Develop data-driven recommendations that align benefits strategy with business
priorities, market practice, compliance requirements, and employee needs.
Vendor Management and RFPs
• Lead benefits RFPs for plan redesign and vendor selection, including requirements
development, selection criteria, evaluation, eAuction support, implementation
planning, communication planning, and change management.
• Manage global vendor, broker, and consultant relationships to ensure strong service
delivery, effective issue resolution, and ongoing program improvement.
• Partner with external brokers and advisors to evaluate plan performance, market
trends, renewal activity, and cost management opportunities.
Benefits Administration and Compliance
• Oversee annual open enrollment processes in the US, including planning, employee
education, testing, communications, and issue resolution.
• Maintain benefits plan configuration in Oracle HCM and act as the primary benefits
support contact for HR teams to investigate, review, and resolve configuration or
administration issues.
• Complete required annual compliance reporting and support ongoing compliance
activities across applicable benefit programs.
• Partner with HR, Finance, Payroll, Legal, regional teams, brokers, consultants, and
vendors to ensure benefits programs are administered accurately, consistently, and
in compliance with applicable requirements.
Pension Plan Support
• Support annual pension plan audits as required for Canada and the US.
• Facilitate pension committee meetings in Canada and the US by reviewing
materials, coordinating with consultants, preparing meeting inputs, and ensuring
appropriate representation.
• Coordinate employee education sessions for Canada and the US, including
scheduling external educators, preparing materials, participating in sessions, and
identifying local support as required.
Employee Support and Subject Matter Expertise
• Provide subject matter expertise and escalation support for complex benefits and
pension inquiries.
• Support employee communications and education to improve understanding of
benefits programs and changes.
• Monitor opportunities to improve processes, employee experience, governance, and
service delivery across benefits programs.
QUALIFICATIONS AND EXPERIENCE:
• University degree in Human Resources, Finance, Business, or a related field
preferred.
• Minimum of 7 years of progressive benefits experience, including plan design, cost
analysis, vendor management, benefits administration, and program governance.
• Direct experience leading or supporting benefits redesigns, vendor changes, RFPs,
implementations, and change management activities.
• Experience with Oracle HCM Benefits and Compensation, or a similar HRIS
platform.
• Direct experience with global benefits is an asset.
• Strong analytical, numerical, and data manipulation skills, with the ability to
interpret data, identify insights, and develop practical recommendations.
• Advanced Excel skills.
• Strong project management, stakeholder management, communication, and
problem-solving skills.
• Ability to work with confidential information, manage competing priorities, and
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Skills
OracleExcelComplianceProject ManagementChange Management