Senior Manager, Legal Operations and Innovation

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future. 

The Senior Manager, Global Legal Operations & Innovation will lead strategic initiatives that strengthen how the Global Legal team delivers support across Levi Strauss & Co. You will combine legal operations, technology, AI, data, and process excellence to build scalable solutions that enhance efficiency, consistency, and decision-making across the function.

Working closely with legal leaders, business stakeholders, and global teams, you will oversee the evolution of the legal technology ecosystem, drive the adoption of AI-enabled solutions, and identify opportunities to simplify and standardize legal processes worldwide. You will play a key part in shaping the future operating model of the Global Legal organization, enabling the team to deliver greater value as the business continues to evolve.

About the Job 

• Lead initiatives that improve the effectiveness, scalability, and operational performance of the Global Legal function.

• Develop and implement legal operations strategies, workflows, playbooks, governance models, and self-service resources that enable consistent support across regions.

• Own the administration, optimization, and evolution of the legal technology ecosystem, including contract lifecycle management, legal AI, knowledge management, matter management, and related platforms.

• Partner with legal leaders and business stakeholders to identify opportunities to automate processes, standardize work, and improve service delivery.

• Build and execute legal innovation initiatives that leverage AI, data, technology, and process redesign to transform how legal work is performed.

• Drive the global expansion, adoption, and continuous enhancement of the Ironclad contract lifecycle management platform.

• Establish frameworks for knowledge management, operational reporting, and data-driven decision-making across the legal department.

• Evaluate, implement, and integrate new technologies and solutions that enhance legal team productivity and business impact.

• Lead cross-functional projects from strategy through execution while managing stakeholder alignment, communication, and change adoption.

• Manage and develop legal operations resources while building scalable capabilities to support the long-term growth of the function.

• You will report to the Chief Counsel, AMA.

About You 

• 8+ years of professional experience, including 5+ years in legal operations supporting in-house legal departments, law firms, legal technology providers, or other legal-focused organizations.

• Hands-on knowledge of legal technology platforms, including contract lifecycle management systems such as Ironclad and related legal operations tools.

• A track record of improving processes, implementing technology, and driving initiatives related to automation, knowledge management, and operational effectiveness.

• Familiarity with AI use cases, emerging technologies, and opportunities to improve how legal teams deliver work and support the business.

• Lead cross-functional projects and partner effectively with legal, technology, finance, procurement, and business stakeholders.

• An analytical approach to identifying opportunities, measuring performance, and turning data into actionable insights.

• Success operating in global environments, driving adoption of new ways of working, and delivering scalable solutions across teams and regions.

• Experience within legal operations, legal technology, law firms, in-house legal departments, or related functions; attorney or JD experience is a plus.

This is a hybrid position based in our San Francisco, CA headquarters. You will be expected in office 3 days per week typically Tuesday-Thursday. Note, time in office can vary depending on business needs.

The expected starting salary range for this role is $135,200 - $198,300 per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs.