SOFTWARE ENGINEERING SPECIALIST (.NET Core/CRM)

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few   

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more... 

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

BDC has embarked on its digital transformation and in the process of modernizing its products and services. As part of this initiative, we are looking for passionate, bilingual candidates who wish to be a key player in this transformation journey and contribute to the evolution of BDC's financing services through their technical expertise and sense of innovation.

The selected candidate will join the Customer Management family, as a software engineering specialist. This role goes beyond a traditional developer role in that there is participation in all activities of the SSDLC (Secure Software Development Lifecycle) process in agile delivery mode (ie. Solution design, testing, CI/CD deployments, etc.)

This role requires strong expertise in backend development and enterprise system integration, particularly within CRM ecosystems (such as Microsoft Dynamics 365 / Dataverse or equivalent platforms).
The selected candidate will contribute to the evolution, integration, and stability of complex business-critical systems already in production.

The squad consists of a Product Owner, Scrum Master, Business Analyst, Technical Lead and 3 other software engineering specialists. The team focuses on optimizing through technology the process flows for our clients (entrepreneurs) as well as our account managers who support our clients.

This position is for you if:

• You work well in agile mode, in an environment where initiative, transparent communication and innovation are valued.
• Contribute to improving customer journeys and internal user experience through CRM solutions
• You thrive in a fast-paced and dynamic team and have the ability to pivot to focus efforts on work that will bring the most value for our front-line business development leads and clients.
• You are passionate about cutting edge technology and pushing for continuous improvement your daily activities.

CHALLENGES TO BE MET

• Participate in all phases of the Secure Software Development Life Cycle (SSDLC) including technical design, document, develop and deliver user-friendly and scalable technical solutions based on information architecture, functional and non-functional requirements
• Participate in the implementation in various environments (development and test) up to production, including the creation and maintenance of CI/CD pipelines in Azure DevOps.
• Ensure the quality, security, and stability of the system by following development and documentation standards and practices.
• Design, evolve, and maintain CRM data models and integrations
• Develop and maintain APIs and integrations with enterprise systems (internal and external)
• Analyze production issues, perform root cause analysis, and implement sustainable fixes
• Perform advanced debugging and refactoring in a complex and evolving codebase
• Contribute to improving system reliability, performance, and maintainability
• Participate in developing the testing strategy for multiple initiatives and ensure that the implementation of automated tests provides sufficient confidence in the quality of deliverables.
• Maintain existing applications, including incident resolution and production support as well as refactoring of existing code base.
• Adapt to evolving technology, learn and apply new methods to achieve the organization's objectives.
• Be an active participant in agile ceremonies and team meetings.

WHAT WE ARE LOOKING FOR

Professional & Educational Experience

• Seven to 10 years of experience in software engineering
• Bachelor's degree in information technology, engineering, or equivalent experience.

Minimal competencies / Essential skills

• Hands-on experience with Dynamics 365 customization (plugins, workflows, integrations, Dataverse) is strongly preferred
• Act as a technical reference within the team and contribute to design decisions
• Support and mentor other developers on best practices and complex problem solving
• Strong experience in backend development with .NET / C#
• Experience in API development and system integration (REST, event-based systems)
• Experience maintaining and evolving existing applications in production environments
• Strong troubleshooting and problem analysis skills in complex enterprise systems
• Advanced experience creating CI/CD pipeline as code in Azure DevOps (not just running deployments).
• Experience developing robust automated tests (X-Unit)
• Experience with modern authentication and authorization mechanisms (OpenID Connect & OAuth)
• Strong understanding of the concepts of object-oriented programming. Good knowledge of SOLID design principles and design patterns
• Excellent analytical, problem-solving and documentation skills
• Integrity, honesty and transparency
• Professionalism, thoroughness, attention to detail and strong work ethic
• Bilingualism and excellent verbal and written communication skills

Complementary skills

• Knowledge and experience in Financial Services is an asset
• Advanced experience with software engineering practices such as TDD, Pair Programming, Simple Design, Fake First.
• Understanding of containerization and Cloud Services such as Tanzu
• Good understanding of event-driven architecture, and knowledge of event streaming and messaging systems such as Kafka
• Experience working with Relational databases like SQL server and MySQL 

Other 

• Hybrid position – 3 days/week in the office (non-negotiable)    
• Work in Matrix model (reports to a Chapter Lead, with Delivery Lead managing squad deliveries)

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [email protected].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.