Director, Capital Project Delivery

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

We are seeking a self-motivated, inspirational project management leader to lead our team of dynamic project delivery managers ​in the delivery of a ~$150M - $200M capital ​plan. This leader would be responsible for the strategic design, operational leadership, and coordination of engineering, design, and construction functions and initiatives for the Association​. ​ They would be responsible ​for a multi-disciplined team of highly skilled engineering, architectural, and construction professionals, delivering quality, timely and cost-effective ​renovation, infrastructure, critical infrastructure, real estate expansion, and minor construction projects​. These projects are large, mission-critical and technically complex projects which can exceed $70M and includes pre-planning, design, construction, FFE installation, and commissioning of new and existing facilities (civil, structural, mechanical, electrical, plumbing, fire protection, building control systems, and interior and architectural and engineering design). This leader will identify projects, makes project assignments, selects and provides leadership to internal and third-party suppliers, establishes integrated project plans and schedules, to ensure goals and objectives, included intended functionality are achieved. Manages key deliverables including cash flow, expenses, and schedule adherence. Maintains positive relationships with customers, contractors, suppliers, and other stakeholders.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the following location: San Antonio, TX. Relocation assistance is available for this position.

What you'll do:

• Directs team (including employees and third-party suppliers) to design/develop, manage, and implement projects on schedule, within budget, with quality workmanship that conforms to defined plans and specifications and meets enterprise project standards and objectives.
• Prepares and presents executive updates regarding project schedules including cost and timeline status, and risk mitigation.
• Reviews project plans, drawings, and specifications, etc., to become knowledgeable of the scope of work, the area of potential challenges, opportunities for improvement in quality and/or value, cost or schedule.
• Performs reviews, when needed to serve as owners’ decision authority on options presented by managed service project managers.
• Coordinates and oversees building engineering studies and facility condition assessments and is responsible for developing plans to address findings.
• Provides leadership, oversight, technical expertise and guidance on complex problems, consultant agreements and studies for workplace and engineered systems as needed.
• Works in partnership with procurement to review legal contracts and provide recommendations.
• Creates policies and procedures including progress tracking procedures and planning tools.
• Coordinates efforts between strategy, planning, and operations staff to ensure a smooth transition during project lifecycle.
• Manages relocation services for enterprise efforts, to include moves, warehousing and minor construction efforts.  
• Routinely meets with stakeholders to monitor organizational and standard changes, to ensuring expectations are met. 
• Oversees interactions with regulatory agencies.
• Provides training, as needed, for staff to promote effective performance and professional growth.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree in Engineering (Civil, Mechanical, Electrical, Industrial, Chemical), Architecture, Building Construction Management or a related field or a related field required; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 or more years of experience in any combination of building construction management, facility engineering, workplace renovation, engineered infrastructure projects managing architectural design and general contractor contract agreements, or project management.
• 3 or more years of direct team lead or management experience required.
• 4 or more years of experience developing and managing third party consultant, design, or general contractor contract agreements.
• Subject-matter-expert level of relevant financial and business acumen.
• Subject-matter-level knowledge of project management processes.
• Subject-matter-expert level knowledge of Microsoft Office applications.

• One of the following:
  • Masters Degree in Architecture, Engineering, Construction Management or Business
  • Project Management Professional (PMP) Designation
  • AIA Certification or Professional Engineer (PE)
• Demonstrated ability to develop and communicate complex information effectively to senior level leadership
• Subject-matter-expert understanding of AIA contract types
• Strong verbal and graphic presentation and written communication skills.
• Experience in working in a fast-paced corporate environment.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.