- Location
- Chennai, India
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Entry
- Experience
- 2+ years
- Education
- Bachelor
- Source
- Workday
Description
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Key Responsibilities
- Support day-to-day commercial and business operations activities.
- Ensure timely processing of quotations, pricing requests, approvals, and order-related transactions.
- Coordinate with Sales, Product, Finance, Operations, and Supply Chain teams to ensure smooth business execution.
- Monitor compliance with company policies, commercial guidelines, and process controls.
- Maintain and analyze operational reports, dashboards, and performance metrics.
- Identify process gaps and drive continuous improvement initiatives to enhance operational efficiency.
- Support business reviews, audits, documentation, and governance activities.
- Assist in resolving operational escalations and stakeholder queries within defined SLAs.
- Ensure accuracy of business data and maintain process documentation.
Requirements
- Bachelor's degree in Business Administration, Commerce, Finance, or a related field.
- 2-5 years of experience in Business Operations, Commercial Operations, Sales Support, CBO, or Process Management.
- Strong analytical and reporting skills with proficiency in Microsoft Excel and PowerPoint.
- Good understanding of business processes, order management, and operational controls.
- Strong communication, coordination, and stakeholder management skills.
Skills
ExcelCompliance