Senior Project Manager

Job Description:

Vice President, Global Research Broker Vote Solutions

London - EMEA

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Location Overview

Our London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical center.

Role Description

The Vice President, Global Research Broker Vote Solutions is responsible for leading the operational

governance and delivery of broker vote, research interaction and client analytics data across the Global

Research business. The role serves as a critical link between Research, Sales, Clients, Operations, Technology

and external vendors, ensuring the accurate distribution of research intelligence while driving transformation

initiatives.

The successful candidate will combine strong operational leadership with client-facing engagement,

technology partnership and program management expertise to enhance data quality, improve business

processes, support commercial objectives and deliver scalable solutions across the Research platform

landscape.

Responsibilities

• Lead the end-to-end management of Broker Vote Feed Operations supporting the Global Research
• business.
• Oversee the governance, quality and distribution of research interaction, readership, corporate access
• and broker vote data.
• Collaborate with Head of Global Research Management Reporting to drive consistency and alignment
• in management reporting.
• Ensure operational integrity, reconciliation and accuracy of data delivered to internal stakeholders and
• external clients.
• Define and maintain operational controls, service standards and governance frameworks.
•  Manage production issues, escalations and continuous improvement initiatives.
• Business & Technology Partnership
• Act as the primary business representative for Client Services and Corporate Access platforms in

technology initiatives.

• Partner with Technology teams to define business requirements and deliver scalable solutions.
• Translate complex operational and client requirements into technology roadmaps and development

priorities.

•  Drive system enhancements, process automation and platform optimization initiatives.
• Support testing, implementation and change management activities for new capabilities.
• Client & Commercial Engagement
• Partner with Research, Sales and client-facing teams to address operational, data and reporting

requirements.

• Serve as a subject matter expert on broker vote, research consumption analytics and client reporting

          solutions.

•  Investigate and resolve client issues, data challenges and operational exceptions.
• Change Management
• Lead cross-functional transformation initiatives across Client Services and supporting platforms.
•  Manage platform migrations, vendor transitions and operating model improvements.
• Develop business cases, implementation plans and stakeholder engagement strategies.
• Coordinate activities across business, operations, technology, finance, legal and compliance teams.
• Drive operational e􀆯iciency, risk reduction and cost optimization initiatives.
• Vendor & Third-Party Management
• Manage relationships with external vendors and service providers supporting Client Services.
• Oversee vendor performance, service delivery and contractual obligations.
• Lead requirements discussions, enhancement prioritization and issue resolution with third-party

           partners.

• Ensure alignment of vendor capabilities with business objectives and regulatory requirements.

Required Skills & Experience

• Extensive experience in Research Operations or Business Management within a global financial institution.
• Strong understanding of broker vote processes, research consumption analytics, client reporting and data distribution frameworks.
•  Demonstrated ability to lead large-scale operational and technology transformation programs.
• Experience collaborating with Sales, Research, Technology and external clients.
• Strong stakeholder management and influencing skills across all organizational levels.
• Proven ability to manage vendor relationships and cross-functional delivery teams.
• Excellent analytical, problem-solving and communication skills.
• Knowledge of regulatory frameworks impacting Research and Client Data Management

Benefits of working at Bank of America: United Kingdom

• At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.
• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum 
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, and virtual GP services
• Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthood
• Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment are crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.